What is a Robocall and How Does it Work?
When consumers fall behind on their bills, debt collectors start calling — but are increasingly using automated dialing systems to harass as many debtors as possible. Creditors sometimes use telephone tactics that violate federal law, like flooding consumers with automated calls in spite of requests to make them stop.
And as the novel coronavirus outbreak continues to ravage the economy, millions of Americans have lost their jobs and falling behind on their bills.
Debtors are regulated by both the Telephone Consumer Protection Act (TCPA) and the Federal Debt Collection Practices Act (FDCPA) when contacting consumers about money owed. Under those two federal acts, consumers may opt out of receiving harassing phone calls from creditors -- and could be entitled to payouts if those companies fail to comply.
How to report robocallers who keep calling at night, and how to stop annoying robocalls?
Why am I getting spam text messages?
Tired of getting robocalls? Want to know how to block and stop robocalls?