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Did Certegy Gaming Services provide false information?

You may have grounds to sue

You thought you were going to receive marker credit from a casino, but then you were denied and you wonder why. Certegy Gaming Services may have contributed to your dilemma. Certegy Gaming Services would have had access to your credit history via your marker credit application. Your application information would be provided to casino personnel who would then determine whether you are a high- or low-risk candidate for casino credit.

Certegy Gaming Services obtains your credit history from the three main credit reporting agencies:  Experian, Equifax, and TransUnion. Your banking information might also be included to help determine any risk factors. Casino credit is typically reserved for high rollers who play for high stakes and don’t wish to carry around large sums of money.

Essentially, a gambler who desires marker credit is actually applying for a very short-term loan, which usually comes due within 30 days. Like any loan, the lender (casino) assesses the player’s creditworthiness before extending any casino/marker credit.

If you were denied marker credit, it could be the result of errors on any one of your credit reports from the three main credit reporting agencies that furnished information to Certegy Gaming Services. Inaccurate information on credit reports isn’t always easy to remedy. More often than you might expect, credit reporting agencies put forth very little effort to resolve consumers’ disputes to get errors removed. Enter: Consumer Attorneys.

A few facts about credit reports

From merged files on consumers with identical or similar names to outdated information to identity theft, it’s common for false and inaccurate information to creep into credit reports. When credit reporting agencies don’t pay enough heed to consumers’ rights under the Fair Credit Reporting Act, consumers are entitled to file a lawsuit.

If you’ve discovered inaccurate information on your Certegy Gaming Services report, Consumer Attorneys offers its legal expertise to promote and protect your rights. Of course you want to be approved for casino credit, but more importantly, you don’t want your credit score to plummet due to damaging information on your credit reports. Deteriorated credit scores mean lenders could decide to deny you a car or home loan, landlords could dismiss you as a prospective tenant for a rental property, and even prospective employers could overlook you for a position in favor of a candidate with stronger credit.

The Consumer Financial Protection Bureau reveals a disturbing statistic: It received more than 

444,000 credit report error complaints filed in 2020, compared to 277,000 filed in 2019—a greater than 60% increase. Additionally, Consumer Reports states that 34% of its volunteers who participated in a credit report investigation found at least one error on their credit reports.

To contact Certegy Gaming Services directly to dispute an inaccuracy:

  • Address: P.O. Box 30046
    Tampa, FL 33630-3046
  • Phone: 800-237-3826
  • Fax: 727-570-4936

Legal representation = maximized compensation

If you find inaccurate information in your consumer report from Certegy Gaming Services, you have the legal right under the FCRA to dispute the report’s content. You can also dispute any errors with the business (such as your lender) that shared your information with Certegy Gaming Services as well as other furnishers.

Once you initiate your dispute, any parties involved with distributing inaccurate consumer credit information must perform a good faith investigation to substantiate or override your dispute. Any errors must be corrected within 30 days of filing. Unfortunately, credit reporting agencies have been known to ignore or very laxly investigate disputes and even delay investigations. When these types of FCRA violations take place, you have the right to sue!

Consumer Attorneys is here to protect your rights under the FCRA. We serve clients nationwide and represent them in state and federal courts. We will connect you with a lawyer near you who will assess your situation as part of a free case review. You can also take advantage of a free credit report analysis. Your circumstances may entitle you to financial compensation.

As a leading national consumer protection law firm, Consumer Attorneys offers its clients more than 10 years of consumer protection expertise. Our lawyers’ efforts have secured more than $100 million in monetary recoveries for our clients. When your consumer rights are violated, you want a seasoned legal authority on your side.

An important perk: As our client, you pay no out-of-pocket fees. Our legal teams receive a fee only if they win on their clients' behalf. Consumer Attorneys is ready to become your legal advocate and ally!

Do you qualify for damages? Find out now!

Being denied casino credit is bad enough, but any credit reporting errors behind that denial need to be revealed and corrected. Contact Consumer Attorneys immediately! 

Reach out to us at with any questions, at any time.

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