

Telemarketer harassment, robocalls, and other
The Telephone Consumer Protection Act of 1991 (TCPA) requires telemarketers and other parties involved in solicitations over the phone to obey specific rules and restrictions when contacting consumers using telephone lines. However, despite such regulations and restrictions, these parties often continue to violate the law and disrupt the daily lives of the individuals the Act was meant to protect. This disproportionately affects older populations, who tend to use landlines more often and can be more vulnerable to harassment by telemarketers.
The TCPA restrictions and guidelines
For calls made to landlines, the following rules generally apply:
- Pre-recorded calls are illegal and prohibited without prior written consent
- Pre-recorded non-telemarketing may be allowed
- Auto-dialed telemarketing calls may be allowed
- Auto-dialed non-telemarketing may be allowed
For calls made to cell phones, the following rules generally apply:
- Pre-recorded calls are illegal and prohibited without prior written consent
- Pre-recorded non-telemarketing calls are illegal and prohibited
- Auto-dialed telemarketing calls are illegal and prohibited
- Auto-dialed non-telemarketing calls are illegal and prohibited
Further, it is important to note that providing a phone number to a telemarketer for any purpose may be deemed consent to receive telemarketing communications that may otherwise be prohibited.
Frequently Asked Questions
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