How does FCRA apply to HireRight?

Question

I had a job offer on the table. Everything was moving forward until the employer told me my HireRight background check flagged something. When I finally got a copy of the report, I saw a criminal record that clearly doesn't belong to me, different middle name, different date of birth, different state. I disputed it with HireRight, and they came back saying the information was "verified." Now I'm sitting here wondering whether I even have rights here. Does the FCRA apply to HireRight? Can their mistakes actually be considered FCRA violations? And if a company this size keeps getting it wrong, is there anything I can actually do about it?

Consumer Attorneys · Accepted Answer

Yes, the FCRA applies directly to HireRight. As a consumer reporting agency (CRA), HireRight is legally required under the Fair Credit Reporting Act to maintain reasonable procedures for maximum possible accuracy, conduct a meaningful reinvestigation when you dispute information, and provide a complete copy of your report. When HireRight reports another person's criminal record under your name or rubber-stamps a dispute with a 'verified' response without genuinely reviewing the evidence you submitted, those are FCRA violations by HireRight, not administrative inconveniences. Federal law holds them accountable.

If your report contains errors, here is what you should do right now:

Save the HireRight report, the employer's notice, and any emails regarding your offer.
Document every difference between the record and your real identity: name spelling, middle name, date of birth, state.
If you already disputed and received a "verified" response, save that too, it may be the most important piece of evidence.
Do not assume the dispute process is your only option.

At Consumer Attorneys, we handle HireRight lawsuit FCRA claims for people whose job offers were delayed or rescinded because of inaccurate reports. We examine the full file, identify where the breakdown occurred, and pursue the compensation you may be entitled to, including lost wages, emotional distress, and statutory damages. FCRA cases are handled on a contingency basis, meaning you pay nothing out of pocket. If you believe HireRight's error has affected your employment, contact us for a free case review.