Clarity Credit Report Errors Dispute. Can You Sue for Damages?

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  • Clarity Credit Report Errors Dispute. Can You Sue for Damages?
18 Apr, 2024
Daniel Cohen
5 min
Man uses a calculator

Clarity Services is unique in many respects. But individuals affected by Clarity Services errors still have rights.

Clarity Services is a credit reporting agency that provides credit reporting for those with under-developed or thin credit histories. Like its parent company, Experian, they produce a score based on a person’s history. Unlike Experian, the score they produce is not a traditional credit score and is not based on standard measures. But when errors arise, the result is the same. Here’s what you can do.

You might be able to sue.

If you need assistance fixing a credit report error from Clarity Services, Consumer Attorneys can help.

Lenders are a huge component of the economy engine that keeps our country humming. Car loans, mortgage loans, lines of credit, business loans, personal loans, and other credit products are available, thanks to lenders of all types. Loans operate as a lifeline in our daily lives. All lenders gather information on prospective borrowers to minimize risk factors, and some of them turn to credit bureaus such as Clarity Services, owned by Experian, to help determine those possible risks. Clarity Services focuses on the lower-income and subprime market and helps consumers who have marginal or non-existent credit profiles boost their credit scores.

Clarity Services uses non-traditional credit data to survey consumers’ creditworthiness. They refer to alternative credit information such as rent payments, utility bills, cell phone bills, TV streaming services, auto-loan financiers, etc.

What is Clarity Services?

Clarity Services is a division of Experian, one of the three major credit reporting agencies. Clarity Services specializes in collecting and producing credit reports from non-traditional credit data like utility bills, cell phone bills, installment loans, prepaid card issuers, and other small-dollar lenders. Clarity is typically used by lenders to determine the creditworthiness of people with limited or no credit history Other lenders use this information to make decisions. It's important to review Clarity Services reports for accuracy. They are central to the credit application process and impact your ability to secure loans or other financial products.

Unlike traditional credit reporting agencies, Clarity Services collects data related to short term loans, utility bills, prepaid cards, and other non-traditional loan services, subprime loans. This data is often the only data available to assess the creditworthiness of individuals with limited or no traditional credit history.

Lenders who offer non-traditional loans are Clarity Services main users. This includes companies providing auto title loans, short-term installment loans, and rent-to-own services. These lenders rely on Clarity Services reports to make decisions about potential borrowers and offer products like short-term loans and other non-traditional credit options. These loans are typically sought by consumers who are not able to get conventional loans because of their brief or non-existent credit history.

For consumers with limited credit history, there are pros and cons to Clarity Services. On one hand, Clarity provides a way to create a credit record where one might not otherwise exist. This potentially opens up access to credit. On the other hand, negative information in a Clarity report, like defaults on utility bills, can make establishing and accessing future credit even more challenging.

Clarity Services fills a critical gap in the credit reporting industry, catering to a segment of the population that might otherwise be invisible to traditional credit systems. Its role in risk assessment for non-traditional loans is vital, both for lenders and for consumers seeking access to credit outside the conventional banking system. However, consumers should be vigilant about monitoring their reports with Clarity Services, ensuring their financial behavior is accurately represented.

Since your credit score will determine whether a lender will approve you for a loan, boosting your credit score is paramount. To be clear, a Clarity credit score is not the same as a FICO score. Your Clarity Services credit score is largely intended to predict the risk of default. Third parties may use a different score when evaluating creditworthiness.

Is the data on your Clarity Services report accurate?

Through Consumer Attorneys, you have access to credit report attorneys who can provide a wealth of in-depth knowledge concerning the nuances of credit reporting errors. Inaccurate, omitted, or misleading information on credit reports has become an ever-increasing dilemma, causing hard-earned credit scores to drop. Our legal professionals address these types of challenges. We are lawyers for consumers.

Perhaps you or a family member have been unsuccessful with the dispute process in an attempt to fix inaccurate and corrosive information on your Clarity Services credit report. If so, our credit report attorneys can help you and help you implement an effective and efficient solution, including a Clarity Services dispute.

Errors can appear on credit reports for reasons ranging from identity theft to simple human error and a number of other reasons between. Clarity Services’ credit report mistakes may come from lenders, utility companies, cell phone companies, and others. Removal of these errors is essential to establishing good credit.

Consumer Attorneys will uncover any non-compliance of the Fair Credit Reporting Act by Clarity Services or its furnishers. Our credit report attorneys will fight for your consumer rights, hold accountable whichever entities are responsible, and work toward financial compensation.

You should visit to secure your free credit reports from the three main credit bureaus. If any information looks unfamiliar or questionable, give us a call right away.

Clarity Credit Bureau

Despite its differences with the big three credit reporting bureaus - Experian, Equifax, and TransUnion - you should know that they can request and review their Clarity Services report, just like they would with a traditional credit report. If you find any inaccuracies or outright errors in your Clarity Services report, you have the right to dispute them. You must file a dispute with Clarity.

It’s important that your Clarity report and your Clarity credit score are accurate since lenders might access this type of credit score looking to use it as a partial determiner before they decide to extend credit. The accuracy of your Clarity credit report is paramount since it can serve as a building block toward upping your all-important FICO score.

Clarity Services Consumer Report

If you have been denied credit or received a loan at a higher interest rate then you should have due to information in your Clarity consumer report, it might be because of an error in your Clarity Services report. You have a right to dispute these with the Clarity credit bureau. In fact, making sure all the information in your Clarity Services credit report is an essential part of maintaining financial health. Here’s how to dispute a Clarity Services credit report:

  • Request your report. The first step is to obtain a copy of your Clarity Services consumer report. You're entitled to one free report every 12 months or any time if you've been denied credit based on the information in the report. Visit Experian’s Clarity Services website to request your report.
  • Review the report. Once you have your report, review it thoroughly. Review everything - every bill, every spelling, every account. Look for any mistakes or errors such as incorrect personal information, inaccurate payment histories, or accounts that don’t belong to you.
  • Gather evidence. If you find errors, collect evidence that proves they are errors. This will likely include bank statements, payment receipts, or any other relevant documents that prove the inaccuracies in your report.
  • Write a dispute letter. You can dispute a Clarity Services report online, over the phone, or through the U.S. mail. We recommend doing so through the mail so you keep a record of the dispute. This can also help preserve your rights in the future should you decide to take legal action against Clarity Services. Your letter should clearly state the specific inaccuracies in your report. Include your personal information, a detailed explanation of each dispute, and why you believe the information is incorrect. Attach copies (not originals) of your supporting documents.
  • Mail your dispute. Mail your dispute letter along with the copies of your supporting documents to Clarity Services. Mail to: Clarity Services, Inc. Consumer Support Division P.O. Box 16 Allen, TX 75013.
  • Wait. Clarity Services is required by law to investigate within 30 days. They will review the information you are disputing and make corrections if necessary. Always keep records of your dispute and communication for future reference.
  • Review the outcome. After Clarity Services investigates your dispute, they will send you the results of their investigation and an updated copy of your report. If they do not resolve the dispute to your satisfaction, it’s time to call Consumer Attorneys.

You should regularly check your Clarity Services credit report and dispute any inaccuracies via certified mail. This is key to building and maintaining a healthy credit score. Inaccuracies in a credit report can have devastating, costly, and embarrassing consequences.

If Clarity Services fails to investigate or if the error in your report is the result of their own negligence or if the error results in particularly damaging consequences for you, a Clarity Services lawsuit might be in order. Consumer Attorneys will handle that for you.

To contact Clarity Services directly to discuss inaccuracies:

  • Clarity Services, Inc. Consumer Support Division
  • P.O. Box 16
  • Allen, TX 75013
  • Phone: 866-390-3118
  • Website:

Our reputation relies on your peace of mind

Consumer Attorneys will connect you with a credit report attorney who will assess your situation as part of a free case review. You can also take advantage of a free credit report analysis through our credit analysis center. We offer more than 10 years of consumer protection expertise. To date, our credit report lawyers’ efforts have secured more than $100 million in monetary recoveries for our clients.

Consumer Attorneys is featured in a variety of prominent media outlets including:

  • Super Lawyers
  • CR Consumer Reports
  • Bankrate
  • The New York Times
  • Daily News
  • Reuters, and
  • Law Street

Super Lawyers in particular has a long-standing reputation for excellence and includes only qualified lawyers who have been chosen from a select pool of peer-reviewed and independently researched candidates.

As our client, you will pay no out-of-pocket fees. Our credit report attorneys receive a fee only if they win on their clients’ behalf!

Breathe easy; give us a call.

If any of your credit reports include damaging errors or if your errors have not been rectified after a properly executed dispute, contact Consumer Attorneys immediately!

  • Call +1 877-615-1725 for immediate assistance and a free case review.
  • Fill out our brief contact form or initiate a live chat to share your concerns.

Reach out to us at [email protected] with any questions, at any time.


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Daniel Cohen is the Founding Partner of Consumer Attorneys
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Daniel Cohen
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Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a wealth of proven legal experience in the US in: collective claims, representing visually impaired people who believe their rights under the Americans with Disabilities Act have been violated in both the physical and digital environments, corporate governance and dispute resolution. Read more

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