Wells Fargo Credit Report Dispute

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19 Jul, 2024
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You have the right to dispute inaccurate credit information. Here’s what to know about disputing Wells Fargo errors.

While Wells Fargo doesn’t prepare credit reports, it is actively involved in the credit report process. Wells Fargo supplies consumer information to the major consumer reporting agencies - Equifax, Experian, and TransUnion. It also offers credit monitoring with its Credit Close-Up program. When its info is inaccurate, you should take action.

Credit reports play a significant role in our lives. They influence and determine everything from loan approvals to interest rates. These loan approvals and interest rates determine whether we can buy a home, rent an apartment, or get a job and at what rates. 

When errors and inaccuracies appear on your credit report, they can cause significant stress and financial hardship. One of the major financial institutions involved in credit reporting is Wells Fargo. If you find an error on your credit report related to Wells Fargo, it's important to understand the steps you can take to dispute it. This article will guide you through the process, explain the relevant laws, and show how a credit card dispute lawyer at Consumer Attorneys can help you resolve your Wells Fargo credit report dispute.

Wells Fargo Credit Report Disputes

Since its founding in 1852, Wells Fargo has grown into one of the largest banks in the United States and provides a wide range of financial services, including banking, investments, mortgages, and consumer finance. Here is what you need to know about credit report disputes with Wells Fargo:

FCRA

The Fair Credit Reporting Act (FCRA) is a federal law that promotes the accuracy, fairness, and privacy of information in the files of consumer reporting agencies. Under the FCRA, consumers can dispute inaccurate or incomplete information on their credit reports. If a consumer disputes a negative item on their credit report, the credit reporting agency and the furnisher of the information (such as Wells Fargo) must investigate the dispute and correct any inaccuracies. 

Consumer Reporting Agency Makes the Mistake 

Mistakes can happen, and sometimes inaccurate information about your Wells Fargo account or accounts may appear on your credit report. Whether this is a Wells Fargo error or an error of the consumer reporting agencies (CRAs), Equifax, Experian, and TransUnion, among them, is something a consumer lawyer can help you determine. The source of the error and how the parties, the CRA or CRAs and Wells Fargo, respond to the dispute will determine your next legal steps. 

These inaccuracies can include incorrect account details, incorrect balances, or accounts that do not belong to you. If you notice any errors related to Wells Fargo on your credit report, it’s important to act quickly to dispute those errors. First, you should gather any relevant documentation supporting your claim, such as bank statements or correspondence with Wells Fargo.

Wells Fargo Makes Error in Reporting

In addition to directly reporting inaccuracies to CRAs, Wells Fargo might make errors in reporting to you. Wells Fargo offers a service to help consumers understand their credit scores, including the factors that influence these scores. Its Credit Close-Up service gives its customers access to their FICO score from Experian and Wells Fargo provides tips on managing credit wisely, but errors in their reporting can undermine these efforts. Any error in its reporting of that could be actionable. 

If you find an error, contact a consumer protection attorney at Consumer Attorneys. Wells Fargo and CRAs are obligated under the FCRA to investigate and correct the error if it is found to be valid. 

How an Attorney Can Help

When dealing with a dispute with Wells Fargo on your credit report, navigating the process alone can be overwhelming. This is where a consumer lawyer, specifically a credit card dispute lawyer, can provide valuable assistance. Here’s how an attorney can help:

  • Legal advice and guidance. The lawyers at Consumer Attorneys know the FCRA and will take steps to preserve your rights.  
  • Documentation and evidence. An attorney can help you gather and present the necessary documentation to support your dispute. 
  • Communication. Dealing with large institutions like Wells Fargo and credit reporting agencies can be daunting. Let us do it.
  • Legal Representation. Damage from an inaccurate credit report can include higher interest rates, lost opportunities, and stress. An attorney will determine how to get you the compensation you deserve.  
  • Negotiation and settlement. If the dispute process does not resolve the issue, an attorney can negotiate a settlement with Wells Fargo. 
  • Peace of mind. Perhaps most importantly, knowing an experienced professional is handling your case lets you focus on other aspects of your life. 

Dealing with a Wells Fargo credit report dispute can be a challenging process, but it is important to act swiftly and decisively. Review your credit reports from all three CRAs. If you find an error let Consumer Attorneys know. 

Frequently Asked Questions

Wells Fargo typically uses all three major credit bureaus—Equifax, Experian, and TransUnion—when conducting credit checks for loan approvals, credit cards, and other financial products. The specific bureau may vary depending on the product and geographic location. Wells Fargo reports its existing client information to all three of the above credit bureaus.  Wells Fargo uses Experian to calculate a client’s FICO score for its Credit Close-Up service. Wells Fargo customers should check their credit reports frequently to catch discrepancies early, dispute those discrepancies effectively, and maintain a healthy credit score.

The right way to file a dispute with Wells Fargo will depend on the nature and the source of what you are disputing. You will likely need to file a dispute with at least one of the three major consumer reporting agencies (CRAs) - Experian, Equifax, and TransUnion. You may also need to file a dispute with Wells Fargo directly if Wells Fargo is the source of the error. A credit report lawyer at Consumer Attorneys can help you with all stages and facets of filing a dispute with Wells Fargo and the CRAs. You will need to gather all relevant documents supporting your claim, clearly describe the issue, and mail the dispute via certified U.S. mail. 

Wells Fargo disputes should take 30 to 45 days to resolve, as that is the time imposed by the Fair Credit Reporting Act (FCRA). The time it takes will depend on the issue's complexity, the source of the error, and how much information and evidence you provide. After you file a dispute, Wells Fargo must investigate and respond within 30-45 days. The process may take longer if they need additional information or mishandle the dispute. It’s important to work with a lawyer so they can stay in communication with Wells Fargo, monitor the activity, and if necessary, take legal action on your behalf should Wells Fargo violate any provisions of the FCRA. 

Wells Fargo regularly reports to all three major credit bureaus: Equifax, Experian, and TransUnion. Wells Fargo provides information about credit accounts, including payment history, credit limits, and account balances. This reporting helps maintain an accurate credit profile for consumers, which is crucial for obtaining loans, jobs, housing, credit cards, and favorable interest rates. Consumers should check their credit reports regularly to confirm that all the information Wells Fargo provides the credit reports is accurate. Inaccuracies are common and will affect your credit report. Should you find an error in your credit report, contact a lawyer at Consumer Attorneys. 

Daniel Cohen is the Founding Partner of Consumer Attorneys
About the author
Daniel Cohen
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Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a wealth of proven legal experience in the US in: collective claims, representing visually impaired people who believe their rights under the Americans with Disabilities Act have been violated in both the physical and digital environments, corporate governance and dispute resolution. Read more

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