How to Dispute Credit Report Errors with Bank of America

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10 Jul, 2024
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Bank of America is a leader in the financial services industry. But even it can make errors. Here’s what to do when it does.

Whether you have been denied a Bank of America loan because of a credit reporting error or endured some type of harm from Bank of America’s own mistakes, you have a right to dispute errors. You also have a right to legal counsel to represent you as you look for accountability for whomever is responsible. We can help.

Credit report errors can impact your financial well-being in so many ways. The consumer law attorneys at Consumer Attorneys have helped thousands of people who have experienced higher interest rates, loan denials, job rejections, and leasing denials from credit report inaccuracies. These financial setbacks can lead to further damage to your mental state, your career, your reputation, and your general well-being. 

Monitoring your credit reports and the institutions that provide the consumer reporting agencies (CRAs) with your information is crucial for maintaining your financial well-being and thwarting the corrosive effects of errors before they can erode your financial standing. This article explains why and how a person should dispute credit report errors with Bank of America. 

Bank of America

Bank of America is one of the largest financial institutions in the world. It offers many financial services to consumers, including but not limited to:

  • Mortgage, auto, and personal loans.
  • A variety of credit card options tailored to different needs and spending habits.
  • Checking and savings accounts, online banking, and investment services.
  • Online FICO score, credit monitoring, and identity theft protection tools. 

Bank of America must report financial information to the three major CRAs — Experian, Equifax, and TransUnion. The information Bank of America reports must be accurate. The three CRAs produce credit reports that lenders use to determine your creditworthiness. 

Errors in Credit Reports

Errors in credit reports can occur for various reasons, and they can have severe consequences for your financial well-being. Common errors in credit reports from Experian, Equifax, and TransUnion include incorrect personal information, account errors, duplicate accounts, outdated information, and fraudulent accounts. How and if Bank of America has any responsibility for creating or transmitting these errors will determine how to proceed in a dispute to correct errors. 

Bank of America Errors

Even a reputable institution like Bank of America can make mistakes. Common Bank of America errors that may appear on your credit report include:

CategoryDescription
Incorrect Account StatusAn account marked as delinquent or in collections despite being paid on time.
Misreported BalancesIncorrect balances can negatively impact your credit utilization ratio.
Duplicate ListingsMultiple listings of the same account can inflate your debt levels artificially.
Payment History ErrorsIncorrect reports of missed or late payments that you made on time.

Additionally, Bank of America provides FICO scores from TransUnion for its customers. Any error or inaccuracy in a TransUnion credit report will affect the scores and the data you get from Bank of America. 

Lastly, Bank of America’s mishandling of an identity theft report can severely impact your credit score by allowing fraudulent activities to remain unaddressed. This can lead to unauthorized activity, which can drastically lower your credit score. If Bank of America fails to act promptly or correctly, it may be liable for damages. Legal recourse might start with a Bank of America credit report dispute and, with the assistance of an attorney to help with credit report disputes, lead to legal action to get you compensation for financial losses, credit repair costs, and emotional distress. 

How a Consumer Attorney Can Help

Navigating the process of disputing credit report errors can be complex and time-consuming. This is where a consumer law attorney can be invaluable in identifying the source of the error: 

  • Did Bank of America transmit inaccurate information to the CRAs?  If so, what was that information, who saw it, and what damage did it cause?
  • Was the error the result of some miscommunication or data glitch between TransUnion and Bank of America in the course of Bank of America’s credit monitoring service?
  • Did Bank of America fail to adequately respond to identity theft?
  • Did Bank of America reject you for a loan due to an error in a credit report?  

Once Consumer Attorneys determines where the error originated, we can help you dispute it with the appropriate party. Remember, your credit report is a vital tool in your financial toolkit. Ensuring its accuracy is not just about correcting errors but safeguarding your financial well-being. Reach out for help if you need it, and take control of your financial future today.

Frequently Asked Questions

Yes, Bank of America reports to the consumer reporting agencies (CRAs). Like other major financial institutions, it provides information about your credit accounts, such as payment history, account balances, and credit limits, to the three major CRAs: Experian, Equifax, and TransUnion. This information is critical for the CRAs to maintain an accurate credit report and determine your credit score, and the information must be accurate. Consistent, timely payments and responsible account management will positively impact your credit score. Missed or late payments or high balances can have negative effects. Regularly monitoring your credit reports can help you ensure the information Bank of America reports is accurate and accurately reported by the CRAs.

Bank of America does not exclusively use one credit bureau. It reports to and utilizes all three major credit bureaus: Experian, Equifax, and TransUnion. This comprehensive reporting ensures that all major credit reporting agencies accurately reflect your credit information. When evaluating credit applications or assessing creditworthiness, Bank of America may pull a credit report from any of these bureaus. Therefore, you should monitor the credit reports from all three bureaus to ensure consistency and accuracy in the reported information. Bank of America does offer a service providing its customers with a FICO store so customers can monitor that score. Bank of America uses the FICO score that TransUnion calculates

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Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a we... Read more

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