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Consumer Rights Blog

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Practice Areas
How Credit Reporting Agencies Ruin People's Lives

Like some kind of financial long Covid, when credit reporting agencies and background check companies like On Site LLC don’t fix their mistakes (even after agreeing to and paying a cash settlement) the result is on-going suffering that never ends, like a festering wound.

Why Vietnamese US Citizens Are Vulnerable to Identity Theft and Background Report Errors

In yet another example of the carelessness of the Credit Reporting Agencies (CRA’s), Vietnamese Americans have an increased risk of reporting errors because they don’t have that many names to go around.

Shipt Uses Checkr For Employee Background Checks

Grocery delivery service Shipt performs employee background checks using Checkr, a background checking company that is well-known to FCRA attorneys like us. Usually it works out OK, but sometimes...

Pushed to the Edge for Profit

Yet another story of an uncaring credit agency ruining someone's life with their inept practices and incompetence, this time it's RealPage

The Bellwether of an Ailing Nation

Yet another example of a credit bureau (ACCURATE BACKGROUND LLC , in this case) shamelessly ruining someone's life with their carelessness and indifference

The USPS Uses GIS For HR, Causing SNAFUs

The United States Postal Service (USPS) uses General Information Services (GIS) technology to perform background checks on new hires, sometimes acting on erroneous information

The CRA Circle of Sharks

This is the (sadly typical) story of one of our clients and her struggles with inaccurate information appearing in background reports from no less than 5 different credit reporting agencies

People who serve in the military have an increased risk of Identity theft and credit reporting errors

In 2021, service-members, veterans, and military family members reported nearly 50,000 cases of identity theft to the Federal Trade Commission (FTC).

False OFAC Terrorist Watch List Alert on Your Credit Report?

If you had the misfortune to have been erroneously flagged as a terrorist on your credit report, you need to read this.

What's Worse Than a Plague?

A letter from our founder, Daniel Cohen

Scam Likely: New Study Shows That Older Adults Aren’t the True Victims of Online Shopping Scams

It turns out that younger, supposedly more tech savvy consumers are actually in the majority.

Have You Experienced Unauthorized Withdrawals from Your Bank Account?

Unauthorized withdrawals are often a sure sign of identity theft