Errors in Cisive Background Screening Reports
- Blog
- Errors in Cisive Background Screening Reports
Worried about Discrepancies in Your Cisive Background Check? Get Professional Help Resolving Them!
Mistakes in your Cisive background check can have serious consequences. Whether you're dealing with employment or rental screenings, learn how we can help you push past errors and get compensation!
If you are eyeing a job opportunity or would like to apply for a rental home, you will most likely have to undergo a background check. The company conducting the screening may be Cisive. Cisive is well-known in the background check industry and works with numerous companies nationwide. Even though Cisive is well known, the company sometimes receives criticism because of background check errors and mistakes that have cost applicants job prospects and the opportunity to provide for their families. This is completely unacceptable and the company should be made to pay when they cause consumers grief.
That’s where we come in - Consumer Attorneys! If you’ve noticed errors in your Cisive background check, our background check lawyers can help you fix mistakes.
About Cisive
Cisive, formerly known as CARCO Group, has been a trusted name in background checks and verification services since its inception. Founded over 20 years ago, Cisive rebranded from CARCO Group in 2017 to include its robust international services and enhanced technology. Cisive’s platform offers companies solutions to reduce risk, prevent fraud, and conduct thorough background checks on potential employees. But sometimes a Cisive background check isn’t as “accurate” as the company claims it to be. If this happens to you, you need to know how to navigate the Cisive background check process when errors are present. Continue reading for more details.
How Does Cisive Conduct Background Checks?
Cisive background checks for employment are conducted across various industries, including finance, healthcare, transportation, and retail. The process typically involves a thorough screening of an applicant's criminal background, financial reports, employment background, educational history, and motor vehicle records (MVR). These checks are designed to uncover problems that could make the applicant a liability for the employer. If you have additional questions about discovering Cisive mistakes, contact Consumer lawyers for help.
How Long Does a Background Check from Cisive Take?
How long does a Cisive background check take to finish? Great question! The Cisive background check turnaround time varies due to the complexity of the check, the data that is available, and the requirements of the employer. While the Cisive background check timeline for some checks may be short and completed in a day or two, others may take many weeks or months, depending on the circumstances.
What Information Does Cisive Provide in Their Background Checks?
Cisive’s background checks may contain a large amount of data, depending on what the employer requests. This can include criminal background, credit reports, driving history, employment checks, educational verification, and checks against the sex offender registry. Below are some of the specific types of information Cisive may include in its reports:
Cisive Criminal Background Check
Cisive performs detailed criminal background checks to reveal any criminal behavior in an applicant’s past that may put the organization or its customers at risk. This includes a deep dive of arrests, convictions, and other relevant data.
Cisive Background Check for Rental Property
When it comes to rental properties, Cisive’s background checks typically review an applicant’s credit background, rental history, and any previous evictions. These checks help landlords assess whether an applicant is a reliable tenant.
Cisive Background Check for Employment
For employment purposes, Cisive’s background checks typically assess an applicant’s criminal history, work experience, educational background, and sometimes credit history. Employers use this information when determining if a prospective candidate is suitable for a particular job.
What Are Consumers’ Rights When Verifying Their Background Check?
Consumers have several rights provided by the Fair Credit Reporting Act (FCRA) when it comes to background checks conducted by companies like Cisive. These include:
- Request a copy of the background check report: Consumers have the right to get a copy of their reports produced by companies like Cisive.
- Dispute inaccuracies: If there are errors or discrepancies in the report, consumers can dispute the inaccuracies with the company. We recommend disputing via certified mail rather than online, as online disputes often require consumers to waive important rights. Using certified mail preserves the rights you may need later in the dispute and litigation process.
- Receive corrections: Once an inaccuracy is disputed, consumers are entitled to receive corrections to any erroneous information found in the report.
Which Companies Use Cisive for Background Checks?
Cisive is trusted by companies across various industries, including major corporations in finance, healthcare, transportation, and retail. These companies rely on Cisive to provide background checks that help them make smart hiring choices.
What Do Companies Use Cisive Background Checks for?
Companies use Cisive background checks to evaluate the qualifications, past activities, and reliability of job applicants. These checks help employers reduce risks and ensure that they are hiring people who will do a good job.
Can Errors Occur in Background Checks from Cisive?
Yes, errors can occur in background checks conducted by Cisive, just as they can with any background screening company. These errors may result from human mistakes, outdated information, or difficulties in verifying records. If you notice that your report states that your Cisive background check failed, it may not be anything you caused, but rather a company mistake.
What Causes Errors in Background Checks?
Errors in Cisive background checks can arise from a variety of factors, including incorrect personal information, incomplete data, and issues with third-party verification. These errors can have significant consequences if not addressed promptly.
| Causes of Errors | How They Happen |
|---|---|
| Incorrect Personal Information | Errors can occur if the wrong name, date of birth, or social security number is provided or recorded. |
| Incomplete Data | If the information provided is incomplete, it can lead to inaccuracies in the background check report. |
| Outdated Records | Using old or unverified data can result in inaccurate information being included in the report. |
| Third-party Verification Issues | Delays or mistakes by third parties, such as employers or educational institutions, can cause errors. |
| Human Error | Simple human mistakes during data entry or report generation can lead to incorrect information being reported. |
Main Types of Errors
Common errors in background checks may include incorrect criminal records, inaccuracies in employment history, mismatched identification information, and outdated or incorrect credit reports.
How Often Do Errors Occur in Background Checks from Cisive?
While Cisive claims to strive for accuracy, errors can and do happen. The frequency of these errors can vary, but any error in a background check can create major issues for the individual involved.
What are the Consequences of Having Errors in Your Background Check Report?
Errors in your Cisive background check can lead to missed job opportunities, denial of rental applications, or other adverse decisions that impact your life. It’s critical to deal with these errors quickly to avoid these consequences.
You Can Contact Cisive if You Need to Correct an Error in a Background Report
If you notice an error in your Cisive background check, it's a good idea to reach out to Cisive promptly to begin the correction process. Sharing accurate documentation to support your claim can help speed up the resolution.
What to Do if You Do Not Receive Answers to Your Questions on the Background Report
If you don't receive satisfactory answers from Cisive regarding your background report, consider working with Consumer Attorneys to get the legal help you need. Our attorneys will help you by taking the following steps:
- File a dispute: Consumer Attorneys will help you file a dispute via certified mail. This preserves your rights, which may be waived when filing online. Disputing errors forces Cisive to investigate the data in question and respond within a certain amount of time (usually 30 days).
- Follow-up: After filing a dispute, our team helps ease the burden of the legal process by handling all correspondence with Cisive on your behalf. Following up with background check companies can be time-consuming and stressful, but our consumer lawyers take on that hassle for you. This allows you to focus on work or enjoy quality time with your family instead of spending your free time tracking down Cisive.
- Request a Reinvestigation: After disputing, Cisive may deny your initial dispute. We will formally request a reinvestigation of the background report for you if it’s the best course of action. The FCRA gives you the authority to dispute errors and have them corrected. You should be aware that even though you have the right to dispute inaccuracies, Cisive may not honor the dispute, requiring you to take additional steps to protect your legal rights. As stated previously, we recommend certified mail as opposed to filing an online dispute because you preserve more rights through mail than online.
- Maintain Records: Our team will help you keep a detailed record of all efforts to resolve the issue. These documents can be essential later in the litigation process.
- Contact a Consumer Rights Organization: We will contact organizations such as the Consumer Financial Protection Bureau (CFPB) or the Federal Trade Commission (FTC) for additional support and to file a formal complaint when necessary.
- File a Lawsuit: After we’ve had an opportunity to work with you and contact Cisive, we will file a lawsuit for you when necessary.
You Can Sue Cisive if Your Report Contains Errors
If errors in your Cisive background check have caused significant harm, such as losing a job or being denied housing, you may have grounds to sue the company under the Fair Credit Reporting Act (FCRA).
Who Can You Contact to Solve the Problem with an Error in the Background Report from Cisive?
For problems with errors in your Cisive background report, you can contact an employment background check error lawyer at Consumer Attorneys. Our lawyers can provide guidance on how to dispute the errors and potentially seek compensation.
Assistance in Disputing Cisive Background Report
If you need assistance disputing errors in your Cisive background report, our team at Consumer Attorneys is here to help. We have the experience to lead you through the dispute process and require that your rights are fully protected.
Lawsuits against Cisive
Oregon Case
One of our clients suffered because Cisive, along with others, violated the Fair Credit Reporting Act (FCRA) and falsely reported that our client was a first-degree rapist and felon. This grossly inaccurate report cost our client a job opportunity. After reaching out to us, we successfully helped our client obtain a substantial settlement. We have helped clients recover a lot of money (millions of dollars), and we will help you too!
Michigan Case
One of our clients suffered because Cisive falsely reported that our client had a violation for operating his vehicle without brakes. Due to this incorrect background check, our client lost out on a job opportunity. However, he didn’t give up. He contacted us, and we were able to secure a sizable settlement on his behalf. We have helped clients recover money and get back on track, and we will help as well!
Contact Us Today for a Free Consultation
Consumers have extensive legal protections under the FCRA and other federal and state laws.
While every case is unique, our commitment remains unwavering - to advocate tirelessly for the rights of consumers and fight for equal opportunities in the face of injustice.
Frequently Asked Questions
Cisive background checks are known for their thoroughness and attention to detail. The company uses a combination of advanced technology and manual verification to ensure comprehensive screening. This includes checks on criminal history, employment verification, education records, credit reports, and motor vehicle records, depending on the employer's requirements. Cisive is particularly strict in industries where compliance and security are paramount, such as finance, healthcare, and transportation. The goal is to mitigate risk for employers by highlighting any potential red flags in an applicant’s background. While rigorous, the checks are supposed to be fair and compliant with laws like the Fair Credit Reporting Act (FCRA).
To check the status of your Cisive background check, you typically need to log in to the portal provided by the employer or Cisive. The employer who requested the background check should provide you with login information and instructions on how to access your report. Once logged into the system, you can review the progress of your background check, including whether it is pending, in progress, or complete. If you encounter problems or need additional information, you can contact the employer or Cisive directly for assistance. It’s paramount that you monitor the status in order to make sure potential issues are addressed promptly.
Cisive does not typically include social media checks as a standard part of their background screening process. However, some employers may request social media checks as an additional service, depending on the role and industry. When included, these checks are conducted in compliance with applicable laws and focus on identifying any content that may indicate unprofessional behavior or pose a risk to the employer. Cisive’s approach to social media screening is careful to avoid infringing on privacy and to ensure that only publicly available information is considered. Employers should inform candidates if social media checks are part of the background screening process.
Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a we... Read more
Related Articles
