What Does DoorDash Background Check Look For?

Thinking about becoming a DoorDash driver? Before you hit the road, it’s crucial to understand the background check process. DoorDash, like other gig platforms, wants to ensure its drivers are reliable and trustworthy – but what does that really mean for you? What are they looking for, and how could it impact your chances of joining the Dasher community? Navigating this process can feel overwhelming, especially if you’re unsure about what might appear on your record. We’re here to help you understand what to expect and how to protect your opportunity to earn with DoorDash.

The background check lawyers at Consumer Attorneys have decades of experience helping people understand, navigate, and dispute background checks. This article contains some important insights into how to deal with DoorDash errors. Read on, and then reach out to get more information or to get help making a career comeback built on truth and accuracy.

Understanding the DoorDash Background Check

First things first: does DoorDash do background checks? Yes, it absolutely does. DoorDash conducts background checks on all potential drivers as part of the onboarding process. These checks are designed to protect customers and the platform by screening candidates who may pose risks.

When you apply to become a Dasher, you must consent to this background check. This process is managed by a third-party service, typically Checkr, a company that specializes in background screening. The background check is relatively straightforward, but it covers critical areas that DoorDash considers essential for the safety and integrity of its operations.

How Often Does DoorDash Do Background Checks?

Many people wonder if the background check is a one-time thing or if DoorDash continues to monitor drivers over time. The answer is both. Initially, DoorDash performs a thorough background check when you first apply. However, they don’t stop there.

DoorDash periodically conducts checks to ensure that drivers remain eligible to drive for the platform. This means that even after you’ve been approved as a Dasher, your background may be rechecked every few months or annually. This continuous monitoring helps DoorDash maintain a high standard of safety and service.

What Does DoorDash Examine in a Background Check?

So, what does DoorDash look for in a background check? The check covers two primary areas: your motor vehicle report (MVR) and your criminal history. Let’s break down each of these components.

Motor Vehicle Report

Your driving record is a significant factor in the DoorDash background check. This makes sense—after all, as a Dasher, you’ll be spending a lot of time on the road. DoorDash wants to ensure that you’re a safe and responsible driver. Here’s what they look at:

1. Driving history. Your MVR will reflect any traffic violations you’ve had in the past. This includes speeding tickets, accidents, and DUIs. If you have a history of reckless driving, it could be a red flag for DoorDash.
2. License status. DoorDash will verify that your driver’s license is valid and up to date. If your license is suspended or expired, you won’t be able to drive for DoorDash.
3. Insurance status. You must have valid auto insurance to drive for DoorDash. The background check might include a review of your insurance status to ensure you’re covered in the event of an accident.

Criminal History Report

Another critical aspect of the background check DoorDash performs is your criminal history. This is where things can get a bit more complicated. DoorDash reviews your criminal record to ensure that you don’t pose a risk to customers or the platform. Here’s what they consider:

1. Felony convictions. If you have a felony conviction on your record, it might disqualify you from driving for DoorDash. However, the nature of the felony and how long ago it occurred will play a role in the final decision.
2. Misdemeanors. Misdemeanors are less severe than felonies, but they’re still considered during the background check. Certain misdemeanors, like theft or assault, might prevent you from becoming a Dasher.
3. Pending charges. If you have any pending criminal charges, DoorDash might put your application on hold until those charges are resolved. This is particularly true for serious charges that could indicate a risk to customers.
4. Sex offender registry. DoorDash screens applicants against the sex offender registry. If you’re on this list, you will not be allowed to drive for DoorDash.
5. Violent crimes. Any history of violent crimes, including assault or battery, will likely result in disqualification. DoorDash prioritizes the safety of its customers, so individuals with a violent past may not be approved.

DoorDash Background Check Disqualifications

Now that you know what DoorDash looks for, you might wonder: what are the DoorDash background check disqualifications? Should I be concerned? If so, how concerned should I be?  While DoorDash considers each case individually, there are some common disqualifying factors:

• Major driving offenses. As mentioned earlier, if you have recent DUIs, reckless driving charges, or a pattern of unsafe driving, you might not pass the MVR check.
• Serious criminal convictions. Felonies, violent crimes, and certain misdemeanors are likely to lead to disqualification. DoorDash is particularly cautious about offenses involving violence, theft, and drugs.
• Recent criminal activity. Even if your record isn’t squeaky clean, the timing of your offenses matters. A crime committed 15 years ago might not weigh as heavily as one that occurred last year.
• Active warrants or pending charges. If you’re currently involved in the legal system, DoorDash may hold off on approving your application until your legal issues are resolved.

It’s important to understand that if you see the word “consider” during your application process, it means that DoorDash is taking a closer look at your background check. So, what does “consider” mean on a DoorDash background check? It indicates that the company hasn’t decided yet and is weighing the information they’ve found. This is usually a sign that something in your background is concerning but not necessarily disqualifying.

Additionally, DoorDash considers each case on its own. If there is some factor that can explain an otherwise disqualifying offense, you should voice that.

Errors in Your Background Check

Background checks aren’t perfect. Mistakes happen, and they can have serious consequences. If you believe that your DoorDash account was deactivated due to a background check, or if your application was denied because of one, it’s crucial to understand your rights and how to address any potential errors.

Common Background Check Errors

There are several types of DoorDash background check errors that might occur:

1. Mismatched information. Sometimes, records from another person with a similar name or identifying information might be mistakenly attributed to you. This is more common than you think and can lead to incorrect disqualifications.
2. Outdated information. Your background check might include information that’s no longer relevant, such as a dismissed charge or an expunged conviction.
3. Incomplete records. Occasionally, the background check might not show the full story. For example, it might list an arrest without noting that the charges were dropped.
4. Incorrect driving record. Errors in your MVR, like tickets you’ve already resolved or were issued by mistake, can also impact your DoorDash eligibility.

What to Do If You Find an Error

If you believe there’s an error in your background check, don’t panic. You have options. The first step is to request a copy of the report. Under the Fair Credit Reporting Act (FCRA), you’re entitled to see the information that was used to decide on your employment.

Once you have the report, review it carefully. If you find inaccuracies, you should dispute them with the background check company directly. This process involves submitting evidence that supports your claim, such as court documents or other official records. The background check company is legally required to investigate your dispute and correct any errors they find.

If you’re struggling with the dispute process or any time you find an error in your background check report, you can consult with Consumer Attorneys. We will help you navigate the legal aspects of challenging an incorrect background check and protect your rights.

DoorDash’s Responsibility

It’s important to note that DoorDash, as the company requesting the background check, also has responsibilities under the FCRA. If they take adverse action against you based on your background check—such as denying your application or deactivating your account—they must provide you with a copy of the report and a summary of your rights under the FCRA. This is to ensure that you have the opportunity to correct any mistakes.

If DoorDash fails to do this, they could be in violation of the law, and you might have grounds for legal action. Again, working with a consumer protection attorney can be invaluable if you find yourself in this situation.

Final Thoughts

The DoorDash background check process can be nerve-wracking, especially if you’re unsure about what the company is looking for or if there are issues with your background. Understanding the process—what’s being checked, how often it’s being reviewed, and what might disqualify you—can help you better proactively prepare and address any potential issues.

Remember, if you encounter problems with your background check, such as an error or a DoorDash background check disqualification that you believe is unfair, you don’t have to go it alone. The background check lawyers at Consumer Attorneys are here to help you protect your rights and ensure that you’re treated fairly in the process. Whether dealing with a DoorDash account deactivated background check issue or simply trying to correct an incorrect background check, knowing your rights and taking action is key to resolving the situation.