HSBC Credit Report Disputes – What You Should Know!

  • Blog
  • HSBC Credit Report Disputes – What You Should Know!
Contact Us
1
2
3
22 Oct, 2024
3 min
848
old couple disputing their hsbc credit report with man in a suit

Don’t Allow HSBC to Report Errors to Credit Bureaus. Correct Credit Report Mistakes Today to Avoid Lost Opportunities!

Errors on your credit report can harm your standing and block HSBC loans. Additionally, if HSBC reports inaccuracies, your score may drop. Learn how to resolve these issues and who can assist you!

Managing your credit report is vital for your financial well-being and securing loans. As one of the largest banking institutions globally, HSBC significantly impacts your credit journey. However, mistakes on your credit report can occur, affecting your creditworthiness and your ability to obtain loans.

Imagine working hard your entire life, paying your bills on time, only to face a loan denial from HSBC. The emotional toll is devastating. It's even more distressing when HSBC inaccurately reports your repayment history. If you've consistently paid on time but discover negative marks due to errors, it can throw your life into turmoil. In this guide, we’ll discuss common credit report errors, how to dispute inaccuracies, and what to do when those “simple” mistakes become complex challenges.

About HSBC

According to the company’s website, HSBC Holdings plc (HSBC), headquartered in London, is a multinational banking and financial services company with a strong presence in various markets across the globe. Established in the 1800s, HSBC has evolved into one of the largest financial institutions in the world, providing a diverse range of services, including personal banking, commercial banking, and investment solutions.

HSBC's size doesn't guarantee accuracy. If you believe the company has reported inaccurate information to the consumer reporting agencies, you should take action to dispute the errors and protect your credit standing.

Even though HSBC places emphasis on the accuracy and integrity of the information it provides to credit reporting agencies, errors often occur in the reporting process, affecting consumers' credit reports and ultimately impacting their financial decisions.

If you suspect inaccuracies in your HSBC credit report, it's essential to understand your rights and the steps you can take to rectify these mistakes.

Learn How to Dispute HSBC Credit Report Errors and Improve Your Credit Score!

Errors on your credit report can harm your credit standing and prevent you from getting an HSBC loan.

The Consumer Financial Protection Bureau (CFPB) makes it clear that if you need to dispute information on your credit report, you have a right to dispute the errors with both the consumer reporting agency (Equifax, Experian, and TransUnion), as well as the company that provided the information (like HSBC).

Even small errors in your credit report can have serious consequences. If you're unsure about your credit report's accuracy, consulting one of our lawyers can help you navigate the correction process.

If you have errors on your credit report that are causing you to be denied a loan, you should consider your options right away. Correcting errors successfully can make you more eligible for loans and credit cards with HSBC as well as with other financial institutions.

Learn common errors, steps to dispute inaccuracies, and how Consumer Attorneys will help you take action and enhance your eligibility for loans and credit cards.

Here’s a guide to help you initiate a dispute to remove errors contained in your credit report.

How to File a Dispute with HSBC?

In order to dispute errors found in your credit reports, you should first write a dispute letter pinpointing the errors and send it, along with supporting documents, via certified mail (to preserve your legal rights). Send the dispute letters to each credit bureau reporting the errors and also send a similar letter to HSBC. Before sending the letter to HSBC, you should contact the company directly to get their current mailing address.

Contacting HSBC

When you contact HSBC, the preferred method for HSBC credit card accounts is via email at [email protected]. For mortgages, personal loans, and other dispute questions, it is best to call HSBC directly at 1-888-662-4722. You will be required to provide personal and contact details like your date of birth, email address, phone number, transaction details, and other identifying details. Once you call or email, it’s best to request a physical dispute address at that time because HSBC’s addresses change often.

It’s also best to get a physical address and file all disputes via certified mail because doing so can help preserve rights that filing through email and other ways will not protect.

If you believe that inaccuracies on your credit report are affecting your ability to secure loans, seeking legal assistance can help simplify the dispute process and ensure your rights are upheld. Consumer Attorneys can provide support in addressing these challenges.

If you don’t know where to start and recently searched online for “A credit card dispute lawyer near me,” Consumer Attorneys can help you begin the dispute process by helping you identify and gather the relevant information, draft a dispute letter citing your specific legal rights and their obligations, and challenging errors that require more intricate legal knowledge and experience, like those found on credit reports.

Errors Found on Credit Reports Causing HSBC Loan Denial

Sometimes you may find errors listed on your credit reports. These errors can cause you to be denied lines of credit with HSBC as well as other companies.

If this happens, you will need to dispute these errors with the consumer reporting agencies (credit bureaus). Unfortunately, mistakes can appear on credit reports, and they can impact credit scores. Below are common errors found on credit reports.

  • Incorrect personal information, such as name, phone number, address, or social security number.
  • Unauthorized accounts or accounts that have been stolen and reported on your credit report.
  • Accounts that remain closed but are still recorded as open.
  • Errors in identifying payments as overdue or missed.
  • Inaccurate balances reported as being higher than they really are.

If mistakes are found on your credit report, you can be denied a HSBC loan, or you may have to pay higher interest rates.

How to Dispute Errors Found in Credit Reports - Caused by HSBC

Sometimes you may encounter a scenario involving credit report errors that cause your HSBC loan application to be denied. Other times, you may face a scenario when HSBC reports errors that cause you to lose out on other opportunities. Either circumstance is bad and should be disputed immediately!

If you spot an error on your credit report, you can start the dispute process by contacting a consumer law firm. Our firm will help you with the steps below and more!

StepAction
Request Your ReportGet a free credit report from Equifax, TransUnion, and Experian to check all account information as part of the process. Compare the reports to identify discrepancies. Get free credit reports here.
Review Your ReportExamine the account name, number, and description of the mistake, and explain in writing why it is incorrect.
Write Dispute LettersCompose letters to each credit bureau, providing details of the misinformation. Attach copies of any documents that support your case.
Send Via Certified MailForward the letters by certified mail and receive a response within 30 days indicating whether changes have been made.
Contact Consumer AttorneysContact us as soon as you discover reporting errors, and we will guide and advise you on every step, including identifying the information you need, drafting legally specific dispute letters, and taking legal action, if needed. But, even if you started the process on your own, you should receive notice about whether the mistakes have been corrected within 30 days. If you don’t hear from them, or they don’t fix the errors, contact Consumer Attorneys and prepare to file a lawsuit against the bureaus.

How Can an Attorney Help?

In cases where attempts to challenge credit report errors have been unsuccessful, a consumer attorney should be sought. Lawyers with experience in fair credit reporting laws can apply legal pressure against creditors and bureaus.

Consumer Attorneys has over 75 years of combined experience, over $250 million won, and a commitment to advocating for consumer rights and ensuring fair treatment in credit reporting disputes.

Assistance from Consumer Attorneys includes everything listed above, as well as reviewing credit reports to find additional inaccuracies, writing effective dispute letters grounded in legal precedent, suing negligent data furnishers and credit bureaus, assisting in removing unwanted information during litigation, and getting you compensation (money) for the adverse effects of credit reporting errors.

Contact Our Team for a FREE Case Review – Today!

As a consumer, you have extensive legal protections under the FCRA and other federal and state laws.

(or use our online intake form or virtual chat)

While every case is different, our commitment remains constant - to advocate tirelessly for the rights of consumers and fight for equal opportunities in the face of injustice!

Frequently Asked Questions

HSBC uses credit information from all three credit agencies, Equifax, Experian, and TransUnion. HSBC pulls credit reports and scores from all three bureaus to enhance the evaluation process before extending credit, such as loans or credit cards. Even though HSBC uses all three bureaus, they rely on information from TransUnion and Equifax the most. If you would like to get a loan with HSBC, you can go online and review their website for additional details. Oftentimes the required credit score and information needed to get a loan will be listed for consumers prior to applying for credit.

To report a dispute, you need to call HSBC for loans (personal and mortgage) at 1-888-662-4722 and email them directly at [email protected] for credit card disputes. We suggest disputing in writing via certified mail to preserve all your rights. When contacting them via email or phone, ask for HSBC’s physical address because the address listed online may not be the most up-to-date address. When you write them, provide your personal details and a description of your dispute. Include copies of any documentation that supports your claim. If you do not hear from HSBC within 30 days, contact them immediately for an update.

HSBC claims to resolve credit disputes within 30 days from the time the dispute begins. When you file a dispute, you should be contacted within the first two billing cycles and informed of any additional information required. Depending on the complexity of the case, HSBC must issue a written report of findings within one month after the initial receipt of the complaint. More complicated cases may require the full 30 days for investigation before HSBC reaches a decision. If you believe HSBC has reached a decision in error or is not honoring the Fair Credit Reporting Act, you should consider contacting Consumer Attorneys for help.

Yes, HSBC sends details about customers' accounts to the credit bureaus, also known as “consumer reporting agencies”, monthly. HSBC reports information about each loan or credit account, including the date you opened each, your credit line, the balance that is due every month, past payment records, and present status. A positive payment history will enhance your credit score, while a negative history with delayed payments will harm your credit score. Sometimes consumers pay their bills on time, but the accounts are reported as past due or late. In such a case, this is a credit reporting error and should be disputed as soon as possible.

imageDaniel Cohen is the Founding Partner of Consumer Attorneys
About the lawyer
Daniel Cohen
See more post

Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a we... Read more

Contact Us
INVESTIGATIVE ENGAGEMENT AGREEMENT

You, (“Client,” “you”), and Consumer Attorneys PLLC (“CA” or “we”), located at 72-47 139th street Flushing, NY 11367 (“CA”) , hereby enter into this limited scope retainer agreement whereby you agree to grant CA the exclusive authority to investigate your potential consumer law claim(s), including but not limited to potential violations of the Fair Credit Reporting Act (“FCRA”), Fair Debt Collection Practices Act (“FDCPA”), Equal Credit Opportunity Act (“ECOA”), Electronic Funds Transfer Act “EFTA”), Fair Credit Billing Act (“FCPA”), and/or the Telephone Consumer Protection Act (TCPA”) (collectively referenced as “consumer protection statutes”). 1Please read carefully before signing:

Authorization

You authorize CA to investigate your potential consumer law claim(s) under state and federal consumer protection statutes. You authorize CA to contact third parties on your behalf for the limited purpose of investigating your potential consumer law claims. “Third parties” include but are not limited to consumer reporting agencies, creditors, lenders, debt collectors, rental agencies, employers, courts, and law enforcement agencies.

CA’s Exclusive Investigative Period

CA agrees to investigate your potential consumer law claims in good faith. By signing this agreement, you agree to give CA the exclusive right to investigate your potential consumer law claim(s) for the next 180 days (“Exclusive Investigative Period”). For the duration of the Exclusive Investigative Period, you agree that you will not communicate with any other law firm or legal representative about your potential consumer law claim(s). You agree to forgo any previously scheduled consultation or case review until CA’s Exclusive Investigative Period concludes.

Termination of Exclusive Investigation Period

CA agrees that the Exclusive Investigative Period may not extend beyond 180 days without your prior written consent.

At any time between the date of this agreement and the expiration of CA’s Exclusive Investigative Period, CA may inform you of the outcome of its investigation. If CA’s investigation reveals that you have an actional consumer law claim, CA may ask you to sign a formal retainer agreement. If CA’s investigation does not reveal an actionable consumer law claim, you will receive an e-mail that states CA will not represent you in any further pursuit of your potential claim(s).

The relationship between you and CA automatically terminates at 5pm on the 180th day of the Exclusive Investigative Period or your receipt of CA’s written notice to decline representation, whichever comes sooner. At the conclusion of the Exclusive Investigative Period or upon receipt of CA’s written declination of representation, you are permitted to seek alternative legal counsel without penalty.

Nothing in this agreement should be construed as a promise or guarantee that CA will represent you in a consumer lawsuit at any point in time. CA reserves the right to decline to represent you for any reason permitted by relevant laws and ethical rules.

Your Involvement and Promises to us

You agree to meaningfully participate and cooperate in CA’s investigation of your potential consumer law claim(s). You agree to immediately inform CA if your mailing address, e-mail address, or phone number changes at any point during the Exclusive Investigative Period.
You agree to provide all relevant information, communications, documents, materials, and all other similar instruments to CA and its representatives during the Exclusive Investigative Period. You understand that your failure to provide all relevant information, communications, documents, and materials to CA during the Exclusive Investigative Period may hinder, delay or otherwise frustrate CA’s investigation of your potential consumer law claim(s).

You agree, under penalty of perjury, to provide complete, accurate, and truthful information to CA. All documents and communications, oral or written, past or future, provided to CA during the Exclusive Investigative Period and anytime thereafter are presumed by CA to be true, complete, and accurate.

Fees and Costs Incurred During Exclusive Investigative Period

CA agrees that you will not incur any out-of-pocket fees or costs during CA’s Exclusive Investigative Period. However, if CA agrees to represent you in a consumer lawsuit, CA may recover the fees and costs incurred during the Exclusive Investigative Period from the Defendant pursuant to a future settlement or judgment.

You agree that CA has a right to place a lien on any future monetary recovery obtained by client related to the claims identified during CA’s Exclusive Investigative Period or as a result of CA’s investigative efforts. If you refuse to cooperate with CA in the formal pursuit of the consumer law claim(s) it identifies during or after the Exclusive Investigative Period, you agree that CA has the right to recover the fees and costs it incurred while investigating your potential consumer law claim(s).

Authorization to Use Your Electronic Signature

CA will send you any and all documents that require your signature. You authorize CA to affix your electronic signature to requests, disclosures, or other forms that CA deems reasonably necessary to the investigation of your potential consumer law claim(s) upon receipt of your approval or after the 7th day after the document was sent to you, whichever comes first. Your electronic signature will be used on any and all other subsequent documents that will need signature, affirmation, acknowledgment, or any other forms of authentication in reference to this matter under the above referenced procedure.

1You also agree to give CA the exclusive authority to investigate potential violations of state-specific consumer protection statutes.

All Rights Reserved. Without Prejudice. CONSUMER ATTORNEYS

FORM # INV2024CA119

I have read and agree to the Privacy Policy, Investigative Retainer
Supported file formats:
Free Case Review
Zero Costs and Fees to You.
You pay nothing. The law makes them pay.
Get started
Contact Us
Head Office NY
68-29 Main Street, Flushing NY 11367
Our social media
Our rating services
TrustpilotBetter Business BureauGoogle Business