Lyft Background Check Disqualifiers

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20 Aug, 2024
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Discover what can disqualify you from driving for Lyft and how to protect your rights with Consumer Attorneys.

Driving for Lyft requires passing a background check, which can disqualify you for various reasons, such as criminal history or driving record issues. We explain the Lyft background check process, common disqualifiers, and your rights if disqualified. Contact Consumer Attorneys so we can fight background check errors and protect your rights.

Driving for Lyft can be an excellent income source. Driving for Lyft offers flexibility and independence. However, you must pass a background check before you can hit the road. This crucial step ensures the safety of both drivers and passengers. Unfortunately, many potential drivers find themselves disqualified due to various factors. Too many of those drivers find themselves disqualified due to background check errors.

The background check attorneys at Consumer Attorneys know the Lyft background check process. In this article, we’ll discuss the possible disqualifiers, examine the threat of background check errors, and advise you on what to do if you find yourself disqualified.

The Lyft Background Check

Who?

Lyft partners with third-party background check companies, such as Checkr, to conduct background checks on potential drivers. These companies are responsible for verifying applicants' information and ensuring that all drivers meet Lyft's safety standards.

What?

The Lyft background check is a thorough review of an applicant’s criminal history, driving record, and, in some cases, social security number. The primary focus is to ensure that the applicant does not pose a risk to passengers or the general public.

Why?

Lyft conducts background checks to maintain a safe and reliable service. By screening potential drivers for criminal records and driving violations, Lyft aims to protect passengers from harm and ensure that its drivers uphold the company’s standards of safety and professionalism.

When?

The background check is conducted after applicants submit their application to become a Lyft driver. It is also periodically re-conducted for existing drivers to ensure ongoing compliance with Lyft's safety standards.

Where?

Typically, everything is done online. The applicant submits their personal information and consent forms online. Checkr conducts its background check online. Applicants typically do not need to visit any physical location but must provide accurate personal information and consent for the background check.

How?

Checkr accesses various databases, including criminal records, driving records, and national sex offender registries. It compiles this information into a report they send to Lyft for review. Lyft then determines the applicant's eligibility to drive.

Things that Might Disqualify You

Certain factors can lead to disqualification during the Lyft background check process. Here are some common Lyft background check disqualifiers:

CategoryExamplesExplanation
Criminal HistoryFelonies: Convictions for serious crimes such as murder, assault, or kidnappingFelony convictions indicate a high level of risk and are considered severe offenses, making it unlikely for individuals to be trusted in roles requiring safety and responsibility.
Violent Crimes: Any history of violent behavior, including domestic violenceA history of violent behavior suggests a potential threat to passenger safety, leading to automatic disqualification.
Sexual Offenses: Being listed on the national sex offender registrySexual offenses are severe violations that breach trust and safety, disqualifying individuals from driving roles.
Drug-Related Crimes: Recent convictions for drug possession or traffickingDrug-related convictions reflect on an individual’s reliability and lawfulness, often resulting in disqualification.
Driving RecordDUI/DWI: A history of driving under the influence of alcohol or drugsDriving under the influence poses a direct risk to passenger safety, leading to immediate disqualification.
Major Driving Violations: Reckless driving, hit-and-run incidents, or other severe traffic violationsMajor driving violations demonstrate a disregard for traffic laws and public safety, thus disqualifying the driver.
Multiple Minor Violations: A pattern of minor traffic violations, such as speeding ticketsAccumulating minor violations over time shows a consistent pattern of unsafe driving behavior, which can lead to disqualification.
Other FactorsIdentity Verification: Issues with verifying your identity or social security numberVerification issues can arise from mismatched information, leading to concerns about eligibility and legal compliance.
Inaccurate Information: Providing false or misleading information on your applicationMisrepresentation or false information undermines trust and integrity, resulting in disqualification.
Ongoing Criminal Charges: Pending criminal chargesUnresolved criminal charges pose uncertainty about an individual’s legal status, leading to temporary or permanent disqualification.

Notification of Disqualification

The Fair Credit Reporting Act (FCRA) is a federal law designed to ensure the accuracy, fairness, and privacy of consumer information contained in the files of consumer reporting agencies and background check companies. The FCRA governs how consumer information is collected, accessed, and used, providing protections for individuals undergoing background checks, such as those applying to drive for Lyft.

If you fail a background check with Lyft, the FCRA mandates that Lyft must provide you with specific information. Firstly, you are entitled to receive a copy of the background check report that was used to make the adverse decision. This report will detail the findings that led to your disqualification, such as any criminal records or driving violations. Keep in mind that sometimes even accurate information can be considered an error or violation of the FCRA if it is included past the legal reporting window.

In addition to the background check report, Lyft must also provide you with a notice of adverse action. This notice includes the reasons why you were not accepted and informs you of your rights under the FCRA. These rights include the ability to dispute inaccurate or incomplete information with the background check company that compiled the report. You have the right to request a re-investigation of any disputed items, and the reporting agency must correct any errors found in your report.

Understanding your rights under the FCRA is crucial if you face disqualification due to a background check, as it empowers you to ensure the information used is accurate and fair.

If Lyft does not do this, contact a consumer lawyer at Consumer Attorneys.

What to Do if Disqualified

Being disqualified from driving for Lyft can be disappointing and frustrating, especially if you believe the decision was based on incorrect or outdated information. Here are the steps you should take if you find yourself disqualified:

  • Carefully review the background check report provided by Lyft.
  • If you find errors in your background check report, you have the right to dispute them.
  • Contact Consumer Attorneys. We will review the entire process, what Lyft did, what Checkr did, the substance of your background check report, and advise on what to do next. If it means a lawsuit is in order, we will handle it.

We understand the FCRA. And we understand background checks. We hope that this helps you understand that you have rights. And when someone - Lyft, Checkr, or any other company - violates those rights, we can help.

Frequently Asked Questions

Lyft may say you're not eligible due to issues found in your background check. Common disqualifiers include a criminal history with felonies, violent crimes, or recent drug-related offenses. Driving record problems like DUIs, reckless driving, or multiple minor violations can also lead to ineligibility. Additionally, discrepancies in your application or identity verification issues may affect your eligibility. If you believe there's an error, contacting a consumer protection attorney can help you understand and address any mistakes in your background check.

You’ll know you're banned from Lyft if you receive an email or app notification telling you that your account has been deactivated. This notification typically explains the reason for the deactivation, such as background check results, policy violations, or safety concerns. You can contact Lyft's support team if you're unsure or need more details. If you believe the ban is unfair or based on incorrect information, a consumer protection attorney can review your case and potentially challenge the decision.

Yes, you can reapply for Lyft if you were deactivated, but it depends on the reason for your deactivation. If it was due to background check issues, you should resolve any errors or disputes before reapplying. If your deactivation was for policy violations or safety concerns, you may need to show them that you've addressed these issues. A background check lawyer will give you guidance on how to improve your chances of Lyft reinstating you and ensuring your reapplication is strong and accurate.

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Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a we... Read more

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