Background Check Issues: How to Appeal Gopuff Driver Account Deactivation

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  • Background Check Issues: How to Appeal Gopuff Driver Account Deactivation
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5 Aug, 2024
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delivery man trying to reactivate his gopuff account standing neat bicycle

Background checks are crucial for Gopuff. But errors in those checks can get you deactivated. We can help!

Gopuff needs to ensure its drivers are safe and reliable. So it engages a background check company called Checkr to run background checks. Checkr’s background check reports are not always accurate. If you have been deactivated by Gopuff, let us know. We know Checkr, and we know how to hold it accountable for errors in its background checks.

Deactivation of your Gopuff account can happen for many reasons, but frequently Gopuff deactivation results from a background check issue. Gopuff needs to ensure its drivers are safe and reliable, so it engages a background check company called Checkr to run background checks. Unfortunately, Checkr’s background check reports are not always accurate, and this is where problems arise. We provide an overview of what to if you get hit by a wrongful deactivation from Gopuff due to faulty, bad, erroneous, inaccurate, or unreportable information in a background check report like:

  • Mistaken identity
  • Incorrect criminal records
  • Old convictions that should no longer be reported
  • Minor violations are misreported as more serious offenses

Most people would be shocked to learn how frequently this happens. In fact, when you say, “Gopuff deactivated my account,” know with certainty that you are not alone. If you have been deactivated by Gopuff due to a background check report that you know is inaccurate, let us know. We know Checkr, and we know how to hold it accountable for errors in its background checks.

As consumer protection attorneys, we understand how frustrating, confusing, and life-changing this loss of opportunity can be. Our main practice area is consumer reporting problems and helping people fix background checks. We have represented thousands of people with employment background check problems and have seen the devastating effects it can have on a person’s family, mental health, reputation, emotional well-being, and overall financial situation. Especially if the GoPuff background check report has an error or inaccuracy in it.

Common Background Check Issues That Lead to Deactivation

There are several reasons why Gopuff might deactivate an account. The most common is related to the findings of an employment background check. Gopuff will run a background check when a driver starts driving for them and periodically during that driver’s tenure.

Gopuff uses a third-party company called Checkr to run its background checks. If the background check uncovers issues such as a criminal record, a history of traffic violations, or other red flags, Gopuff may deactivate your account.

How to Dispute the Deactivation

Consumer Attorneys may be able to help you. We’ll explain how to dispute bad information, recover from your financial and emotional losses, and potentially reactivate your Gopuff driver account. The talented legal team at Consumer Attorneys helps people who have been deactivated by Gopuff background check mistakes fix them. We can:

  • Identify the problem. Understanding the nature of a background check errors isn’t always straightforward. But we’ve seen and heard it all in the world of Gopuff background check problems and know how and why bad data gets reported. We’ll review everything in detail and to help pin-point the type of error and build a strategy to correct it.
  • Gather evidence. We know what what evidence does best to support your efforts to dispute and correct bad Gopuff background check errors.
  • File a dispute. Building a successful Gopuff background mistake dispute is frequently challenging because there are things you can do that inadvertently waive your legal rights and give more power to the background check company to keep doing wrong by you. We know how to navigate this process with ease.
  • Enforce your rights. It is a common occurrence for a background check company to “investigate” disputed information by simply checking its own internal database and confirming that the disputed information is in its database, so it must be correct. This self-confirming loop is nightmare roadblock that keeps consumer trapped, but we know what the law says about the legal obligations for investigating, responding to, and correcting these errors, and we enforce your rights.
  • File a lawsuit. If a lawsuit is the best option, we can bring one on your behalf. Our experienced team manages the entire process from filing through resolution.
  • Get you compensation. The law gives you the right to seek compensation in certain cases. We know whether your situation entitles you to seek money for the missed opportunities and financial and emotional stress.

And the best part of all is that the law makes the background check company pay for your legal costs and fees if you have to sue to correct Gopuff background check mistakes! You pay nothing out-of-pocket because we only get paid when we settle or win.

Contact Consumer Attorneys for Background Check Help

Our main practice area is consumer reporting problems, which includes being deactivated due to wrong information in a Gopuff background check report. If your Gopuff account has been deactivated due to issues with your BACKGROUND CHECK, email us at [email protected]. Visit our website and talk with a representative online or fill out a contact form.

Frequently Asked Questions

The first step in getting your Gopuff account reactivated is identifying why it’s been deactivated. If your Gopuff account has been deactivated due to a background check issue, the first step is to review your background check report, usually conducted by a company called Checkr, and ensure its accuracy. If it’s not accurate, contact Consumer Attorneys and we will help you with all the next steps, which could include disputing the background check with Checkr and then reapplying with Gopuff.

Yes, you can reapply for Gopuff if you get deactivated. Whether or not they rehire you depends on what caused them to deactivate you in the first place. If they deactivated your account or laid you off because of a background check report issue, you should check your report before reapplying. The attorneys at Consumer Attorneys can help you request your background check report, review it, and identify your next steps. In some instances, when companies like Checkr don’t treat people as they should, the next steps could include legal action to get you the error corrections and compensation you deserve. 

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Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a we... Read more

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