AssureHire Background Check Inaccuracies

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30 Sep, 2024
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Errors in AssureHire background checks can impact your future. The errors are their fault and they have to fix them.

AssureHire background checks can contain serious errors, from outdated info to criminal history errors. Discover how these mistakes occur, their impact, and what steps you can take to correct them.

If you’ve been denied a job or a place to live because of a background check or lost a job due to some sort of background screening, it likely feels like your world has been turned upside down. One minute you’re excited about a new opportunity, and the next, you’re completely blindsided by news that something in your background doesn’t check out. What’s next? Am I going to fail every background check? What does my future look like? 

But what if the information they found isn’t even correct? If you’ve had a background check from AssureHire come back with errors, you’re not alone—and you have options. 

In some ways, a background check error may seem like a relief because it’s fixable. “Phew. It’s their problem. Not mine. I’ll get another job or apartment. Life goes on.” But in reality, a background check error can be worse than failing a background check yourself. “Wait a minute. I put in all this time and energy to apply for something, and I didn’t get it and someone else’s mistake cost me the job? When I make a mistake, I’m accountable. Who do they answer to?”  If this sounds familiar, know that we counsel people in all stages of coming to grips with a background check dispute. We believe that when a company makes a mistake that harms someone, the company should acknowledge, correct, and, in some circumstances, pay for that mistake. 

Thankfully, the legal system agrees with us. 

In this article, we’ll explore how AssureHire conducts background checks, what they look for, and what you can do if you find mistakes in your report. More importantly, we’ll explain how a background check lawyer at Consumer Attorneys can help you correct these errors, protect your future, and get you headed back in the direction you were headed before someone else messed up. 

About AssureHire

AssureHire is a tech-driven background screening company used by employers and landlords to make decisions about job applicants and tenants. While they claim to provide fast and accurate results, mistakes happen more often than you might think. These errors can unfairly cost you a job, housing, or even your reputation. That’s why it’s important to know your rights and act when something goes wrong.

In 2022, AssureHire was acquired by Mitratech, a legal technology company that focuses on risk and compliance management. With this acquisition, Mitratech likely aims to further enhance its reach into the world of workforce screening, leveraging technology to streamline the background check process. However, just because it’s more efficient doesn’t mean it’s without issues. Like many background check companies, AssureHire can make mistakes that could cost you opportunities.

Let’s examine how AssureHire works, what it checks for, and what to do if errors appear on your background report.

How Does AssureHire Conduct Background Checks?

The AssureHire background check process is driven by technology, allowing employers and other companies to quickly verify key information about you. AssureHire accesses various databases and sources, including public records, credit reports, employment history, and criminal records. With a slick user interface and integration options, AssureHire promises to make it easy for businesses to screen applicants efficiently.

But what happens when AssureHire’s background check results come back with inaccuracies? Whether it’s an outdated record or a mix-up with someone else’s data, errors can leave you feeling trapped or unfairly judged. Fortunately, there are ways to correct these mistakes and protect your rights.

How Long Does a Background Check from AssureHire Take?

When you’re waiting for your background check, you’re likely wondering, “How long does AssureHire background check take?” The timeframe for an AssureHire background check varies depending on the type of screening being conducted. It could take anywhere from 24 hours to a week, though certain checks (like international or more detailed investigations) can take longer. If you're stuck waiting, it’s important to know how to track your AssureHire background check status.

What Information Does AssureHire Provide in Their Background Checks?

So, what does AssureHire check for in their background check? AssureHire digs into several key areas of your personal and professional history. They pull data from various sources to give companies the full picture of who you are. Below are some of the most common types of checks they conduct:

AssureHire Criminal Background Check

A criminal background check with AssureHire will reveal any criminal records, including misdemeanors and felonies. Even if your record has been expunged, old charges could mistakenly appear, which is why verifying the accuracy of your AssureHire background check results is crucial.

AssureHire Background Check for Rental Property

If you’re applying for an apartment or rental home, landlords often use AssureHire to screen tenants. In addition to criminal history, they may check your credit score, eviction history, and even references. Any errors in these areas could make it difficult to secure housing.

AssureHire Background Check for Employment

For employers, AssureHire background checks cover a range of details, including employment history, criminal records, and even social media activity. If your AssureHire background check status shows discrepancies, such as a false criminal conviction or a wrongfully reported employment gap, it can cost you a job offer.

What Are Consumers’ Rights When Verifying Their Background Check?

You have legal rights when it comes to your background report. Thanks to the Fair Credit Reporting Act (FCRA), you have the right to know what’s in your report and dispute any inaccuracies. If AssureHire provides incorrect information on your background check, you can file a dispute and demand that it be corrected.

However, navigating these disputes can be complicated. That’s where working with a background check lawyer becomes critical. They can help you challenge inaccurate reports and protect your rights throughout the AssureHire background check process.

Which Companies Use AssureHire for Background Checks?

AssureHire caters to various industries, including retail, healthcare, financial services, and property management. Employers and landlords want quick, reliable data, and AssureHire promises to deliver just that. However, when things go wrong, you—the applicant—suffer the most.

What Do Companies Use AssureHire Background Checks For?

Companies use AssureHire background checks to verify your criminal history, creditworthiness, employment history, and even your driving record. A mistake in any of these areas can affect your chances of getting hired or renting a property.

Can Errors Occur in Background Checks from AssureHire?

Absolutely. Like any background check service, AssureHire is not immune to mistakes. And when those errors happen, they can be devastating. Imagine being denied a job because your background report shows a conviction that was dismissed years ago. Or perhaps your rental application was rejected because of a credit report that’s mixed up with someone else’s. These things happen more often than you’d think.

What Causes Errors in Background Checks?

Background check mistakes can happen for many reasons. 

Cause of ErrorHow the Error OccursConsequences
Outdated InformationDatabases aren’t updated regularly, leading to old criminal records or employment info being reported.Job offers rescinded, rental applications denied, and unnecessary reputational harm.
Data Entry MistakesErrors in entering personal details (e.g., name, date of birth, or SSN) by data collectors.Mistaken identity leads to someone else's criminal or credit history attached to your report.
MisidentificationsConfusion between individuals with similar names, social security numbers, or other identifying info.False criminal records or credit issues linked to your name cause job or housing denials.
Incomplete Record UpdatesExpunged records or resolved legal matters not removed from databases.Rejected job or rental applications based on outdated legal history.
Mismatched Employment DataIncorrect employment history or work dates pulled from outdated or incorrect sources.Lost job opportunities due to false employment gaps or incorrect employment records.
Background Check Company Lacks Adequate Human ReviewAutomated systems handle most checks, and insufficient human oversight fails to catch mistakes.Errors remain uncorrected, allowing incorrect data to reach employers or landlords.
Company Overwhelmed by Data VolumeThe background check company handles large amounts of data and struggles to process everything correctly.Important details can be missed or mixed up, leading to incomplete or inaccurate reports.

By understanding these errors and their impact, you can take proactive steps, including monitoring your AssureHire background check status and working with a background check lawyer if needed.

Main Types of Errors

Common errors include:

  • Criminal records that have been expunged or sealed.
  • Incorrect employment history, like missing jobs or wrong employment dates.
  • Credit report issues include accounts you don’t own showing up on your report.
  • Mistaken identity, where someone else’s background details get mixed with yours.

How Often Do Errors Occur in Background Checks from AssureHire?

While AssureHire touts its use of advanced technology for accurate background checks, errors are more common than many realize. In fact, studies show that as many as 1 in 5 background checks conducted by various screening companies, including AssureHire, contain some type of error. These mistakes can happen for several reasons—outdated data, misidentification, simply pulling incorrect information from unreliable sources, receiving too much data and being unable to handle it, or just not using the care that the law requires of background check companies. 

Background check companies often pull data from multiple databases that may not be regularly updated, such as public criminal records or employment history repositories. This outdated or incorrect information can slip into your report without careful verification. Unfortunately, the consequences of these errors can be severe, potentially costing you a job or housing opportunity.

That’s why monitoring your AssureHire background check status is crucial, as is ensuring the information they provide is accurate. You can dispute the errors if you notice something off in your background check. Taking proactive steps to fix inaccuracies can protect your future and prevent unnecessary hardships.

What Are the Consequences of Having Errors in Your Background Check Report?

Errors in your background check can have life-altering consequences. You might lose a job offer, be denied housing, or even have trouble getting a loan. These situations can leave you feeling powerless, but legal avenues exist to challenge and fix these inaccuracies.

You Can Contact AssureHire if You Need to Correct an Error in the Background Report

If you find an error in your background report, the first step is to contact AssureHire directly and file a background check dispute. You have the right to a free copy of your report, and AssureHire is required to investigate your claim. If they determine there’s an error, they must correct it within 30 days.

What to Do if You Don’t Receive Answers to Your Questions on the Background Report

If AssureHire isn’t responsive or fails to fix the error, don’t panic. You still have options. You can escalate the issue by contacting a background check lawyer, especially if AssureHire doesn’t cooperate or drags its feet on correcting the mistake.

You Can Sue AssureHire if Your Report Contains Errors

When background check errors go uncorrected and continue to affect your job prospects or housing applications, you may be able to sue AssureHire for violating your rights under the Fair Credit Reporting Act (FCRA). This is a decisive step you can take to hold the company accountable for any damage their inaccuracies have caused.

Who Can You Contact to Solve the Problem With an Error in the Background Report from AssureHire?

If AssureHire doesn’t correct the issue after you’ve filed a dispute, it’s time to consult with a background check lawyer. An attorney can help you navigate the legal process, dispute inaccuracies, and, if necessary, file a lawsuit to recover damages.

Assistance in Disputing AssureHire Background Report

Dealing with a background check dispute can be overwhelming. That’s why it’s crucial to work with a legal team like Consumer Attorneys, who are experienced in handling disputes and fighting for the rights of consumers. Don’t let an inaccurate background report stop you from getting the job or home you deserve. Working with a background check lawyer can protect your future and ensure that companies like AssureHire are held accountable for their mistakes.

We Are Here For You

AssureHire may be a tech-forward company that offers quick and comprehensive background checks, but even they make mistakes. If you find yourself denied a job or a rental because of a background check error, remember—you don’t have to deal with it alone. You have the right to dispute these inaccuracies and, if necessary, sue for the harm caused.

Don’t hesitate to reach out to Consumer Attorneys for help disputing your AssureHire background check. Your future is too important to leave to chance.

Frequently Asked Questions

When you see the word “Consider” on your AssureHire background check, it typically means the company is flagging certain aspects of your report for further review. This doesn’t automatically mean you’ve been denied a job or rental; instead, the employer or landlord is being advised to take a closer look at specific details, such as criminal history or discrepancies in employment. It’s important to follow up with the company that requested your background check to clarify what needs further consideration. If you believe any information is inaccurate, you can dispute it directly with AssureHire to ensure your report is correct. A background check lawyer can also help you through and during this process.

Yes, AssureHire can check your credit if the background screening request includes a credit report as part of the overall process. Employers, landlords, and certain financial institutions may request a credit check to evaluate your financial responsibility, particularly for positions that involve handling money or sensitive financial information. This credit check will include details like your credit score, payment history, outstanding debts, and any bankruptcies. However, not all background checks include a credit report; it depends on what the requesting company asks for. If you believe an error has been made in your credit report during an AssureHire check, you have the right to dispute that information and ensure it is corrected.

No, a background check does not hurt your credit score. When AssureHire or any other background check company pulls your credit report, it is considered a "soft inquiry," which does not affect your credit rating. Soft inquiries occur when your credit is checked for non-lending purposes, such as employment, housing, or utilities background checks. These inquiries are different from “hard inquiries,” which happen when you apply for a loan or credit card and can slightly lower your credit score. While soft inquiries won’t impact your score, monitoring your credit report regularly is essential to ensure that no inaccurate information is being reported during these checks.

AssureHire gathers information from a wide variety of public and private data sources to complete background checks. This includes criminal records from local, state, and federal databases, credit reports from major credit bureaus, and employment history from previous employers or third-party databases. Depending on what the background check request covers, they may also access education records, driving records, and eviction histories. The company relies on automated systems and data aggregation to quickly compile reports. However, because AssureHire pulls data from multiple sources, errors can occur if the information is outdated or incorrectly linked to your profile. If you find an error in your report, you can dispute it and request a correction.

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Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a we... Read more

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