Tenant Screening Errors and the FCRA

If your rental application was denied or marked "failed" after an AppFolio background check, you may have the right to file an AppFolio dispute. Errors in tenant screening reports can include incorrect credit data, criminal records belonging to someone else, or outdated eviction filings.

Losing an apartment because of a report you never saw, filled with information that was never yours, is one of the most disorienting things that can happen during a housing search. Many renters lose apartments because TransUnion Rental Screening mixes consumer files or reports inaccurate criminal or credit information, and these errors are often slow to correct, with some disputes remaining unresolved entirely.

Getting turned down for an apartment is one of those situations where you don't always find out why. You get the negative answer via a short email, a call, or just a portal update, and that's it. The actual reason your rental application was denied is usually in a tenant screening report you haven't seen and didn't have much (if any) time to review before the decision was finalized.

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