How Long Does an InfoMart Background Check Take?

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26 Jul, 2024
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If Your InfoMart Background Check Is Taking Too Long, Learn What Causes Delays & How to Fix It!

An InfoMart background check typically takes 2 to 7 business days. However, the process can take longer due to factors like the difficulty of the screening and courthouse closures. Learn about the various factors that can influence the timing and get tips on how to address delays effectively. Find out more now!

If you’ve been asking, “how long does an InfoMart background check take,” you’ve come to the right place! Most background checks for candidates conducted by InfoMart typically take anywhere from 2-7 business days. However, it can take longer due to factors like the difficulty of the screening, courthouse closures, and how responsive previous employers or educational institutions are when it comes to verification. Continue reading to learn more about InfoMart and what to do if your screening is taking too long!

What Does InfoMart Do?

InfoMart background check services have provided solutions to companies in the U.S. for almost three decades, and the company provides a variety of services for both employers and other professionals in need of background check services. InfoMart screenings include identity verifications, criminal background checks, verifying credentials for education and employment, conducting driving records checks, and much more.

Why is My InfoMart Background Check Taking So Long?

There are some reasons why an InfoMart background check may take longer than expected including court closures, if the applicant has lived in multiple states and counties, has recently changed last names, or has an extensive criminal history. Moreover, a screening may take longer if employers, schools, etc. fail to respond to verification requests in a timely manner. 

Additionally, sometimes delays occur when applicants do not provide all the required information upfront, or there is an increase in the number of checks InfoMart is conducting at one time. 

Delays in background checks are not always cause for concern, but finding errors contained in a background screening is certainly an issue warranting an applicant to contact a consumer lawyer immediately!

What Can I Do If I Find Errors in an InfoMart Background Check?

If you find an error in the InfoMart background check report, you can challenge it. Contact a consumer attorney for help. An attorney can help you contact InfoMart and inform the company that the background check results are false, offering proof that can support your claim. We suggest doing this by certified mail to preserve your rights since disputing online requires waiving rights you will need later in the dispute process. 

The law requires InfoMart to conduct an investigation within 30 days. If the company investigates and still refuses to remove the disputed info, you have a right to file a complaint against the company for violating the law. The law protects consumers’ rights, including the right to have an accurate and fair background screening report. Continue reading to learn how to dispute background screening errors! 

Most Common InfoMart Background Check Errors

Review the table below for a list of the most common InfoMart background check errors.

Error TypeFrequency and Notes
Clerical mistakesCommon - Resulting from data entry errors
Reporting outdated and expunged recordsCommon - Issues with not updating the database regularly
Mixing consumers' criminal recordsCommon - Similar names/birthdates can cause mix-ups
False education or employment detailsLess common but still significant
Misidentification of addressesLess common but impactful
Incorrect driving offensesLess common but can lead to serious consequences
Various other mistakesIncludes a range of less frequent errors

How Can I Dispute InfoMart Background Screening Errors?

To challenge an InfoMart background check error, you should prepare a dispute letter pointing out the errors. Be sure to enclose facts and documents proving the information is false. We recommend mailing the letter via certified mail to preserve your rights (some dispute platforms require you to waive your rights when filing a dispute online). 

Include your contact information with the letter and ask that the changes be made immediately according to the Fair Credit Reporting Act (FCRA). Also, request copies of the report with the new changes be given to you as well as your employer. If InfoMart refuses to correct a mistake and violates the law, you have a right to file a background check lawsuit against the company.

How Long Does It Take to Dispute Errors?

The FCRA mandates that InfoMart conduct a reasonable investigation of the dispute and make a proper resolution within 30 days from the time the company receives notice of the dispute.

Frequently Asked Questions

Yes. You can ask your employer about the status of your background check without any problem as long as you do so professionally. Another option is to call the organization tasked with processing your check (InfoMart) to inquire about the status or when they expect your screening to be complete. Most companies will inform you if the check is still active or not when you ask about it. Also, some companies like InfoMart provide an online portal where applicants can login and check the status of their reports, request their reports, and receive other applicant assistance when needed. And remember, you have a legal right to review your report once it’s complete.

InfoMart is a leading company that provides background screening and verifications for employers, companies, and organizations all over the United States. The company has been in business for nearly three decades and is a top provider of background screening services. InfoMart provides employment and education background checks, drug screenings, social media screenings, sanctions searches, criminal record checks, post-hire solutions, continuous monitoring, and other related screenings used by employers during hiring. InfoMart obtains criminal records from various public and private databases, contacts educational and professional institutions to verify credentials, and then delivers the information to prospective employers allowing them to make better hiring decisions based on the information provided.

If you find false or inaccurate information in your InfoMart background check results, you should discuss it with InfoMart by filing a dispute via certified mail (see above) and providing supporting documents so the mistake can be corrected. Since InfoMart is in the business of providing information, they are required by law to verify disputed information. If they fail to correct the confirmed errors, you should contact Consumer Attorneys as soon as you discover errors and a consumer lawyer will help you dispute the errors and file a lawsuit against InfoMart! 

Yes, you can sue if InfoMart refuses to remove errors from your background check. It's crucial to consult with a lawyer at Consumer Attorneys who has experience in background check error cases. If the errors are not corrected, Consumer Attorneys can help you dispute them, ensure their removal, and file a lawsuit against InfoMart for violating the law. Consumer Attorneys offer nationwide representation and provide consultations to discuss your case. With over seventy-five years of experience protecting clients' rights, negotiating settlements, and winning lawsuits, we are confident we can achieve a positive outcome for you.

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Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a we... Read more

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