How Long Does an InfoMart Background Check Take?

  • Blog
  • How Long Does an InfoMart Background Check Take?
Contact Us
1
2
3
26 Jul, 2024
3 min
396
man typing on keyboard of the laptop

If Your InfoMart Background Check Is Taking Too Long, Learn What Causes Delays & How to Fix It!

An InfoMart background check typically takes 2 to 7 business days. However, the process can take longer due to factors like the difficulty of the screening and courthouse closures. Learn about the various factors that can influence the timing and get tips on how to address delays effectively. Find out more now!

If you’ve been asking, “how long does an InfoMart background check take,” you’ve come to the right place! Most background checks for candidates conducted by InfoMart typically take anywhere from 2-7 business days. However, it can take longer due to factors like the difficulty of the screening, courthouse closures, and how responsive previous employers or educational institutions are when it comes to verification. Continue reading to learn more about InfoMart and what to do if your screening is taking too long!

What Does InfoMart Do?

InfoMart background check services have provided solutions to companies in the U.S. for almost three decades, and the company provides a variety of services for both employers and other professionals in need of background check services. InfoMart screenings include identity verifications, criminal background checks, verifying credentials for education and employment, conducting driving records checks, and much more.

Why is My InfoMart Background Check Taking So Long?

There are some reasons why an InfoMart background check may take longer than expected including court closures, if the applicant has lived in multiple states and counties, has recently changed last names, or has an extensive criminal history. Moreover, a screening may take longer if employers, schools, etc. fail to respond to verification requests in a timely manner. 

Additionally, sometimes delays occur when applicants do not provide all the required information upfront, or there is an increase in the number of checks InfoMart is conducting at one time. 

Delays in background checks are not always cause for concern, but finding errors contained in a background screening is certainly an issue warranting an applicant to contact a consumer lawyer immediately!

What Can I Do If I Find Errors in an InfoMart Background Check?

If you find an error in the InfoMart background check report, you can challenge it. Contact a consumer attorney for help. An attorney can help you contact InfoMart and inform the company that the background check results are false, offering proof that can support your claim. We suggest doing this by certified mail to preserve your rights since disputing online requires waiving rights you will need later in the dispute process. 

The law requires InfoMart to conduct an investigation within 30 days. If the company investigates and still refuses to remove the disputed info, you have a right to file a complaint against the company for violating the law. The law protects consumers’ rights, including the right to have an accurate and fair background screening report. Continue reading to learn how to dispute background screening errors! 

Most Common InfoMart Background Check Errors

Review the table below for a list of the most common InfoMart background check errors.

Error TypeFrequency and Notes
Clerical mistakesCommon - Resulting from data entry errors
Reporting outdated and expunged recordsCommon - Issues with not updating the database regularly
Mixing consumers' criminal recordsCommon - Similar names/birthdates can cause mix-ups
False education or employment detailsLess common but still significant
Misidentification of addressesLess common but impactful
Incorrect driving offensesLess common but can lead to serious consequences
Various other mistakesIncludes a range of less frequent errors

How Can I Dispute InfoMart Background Screening Errors?

To challenge an InfoMart background check error, you should prepare a dispute letter pointing out the errors. Be sure to enclose facts and documents proving the information is false. We recommend mailing the letter via certified mail to preserve your rights (some dispute platforms require you to waive your rights when filing a dispute online). 

Include your contact information with the letter and ask that the changes be made immediately according to the Fair Credit Reporting Act (FCRA). Also, request copies of the report with the new changes be given to you as well as your employer. If InfoMart refuses to correct a mistake and violates the law, you have a right to file a background check lawsuit against the company.

How Long Does It Take to Dispute Errors?

The FCRA mandates that InfoMart conduct a reasonable investigation of the dispute and make a proper resolution within 30 days from the time the company receives notice of the dispute.

Frequently Asked Questions

Yes. You can ask your employer about the status of your background check without any problem as long as you do so professionally. Another option is to call the organization tasked with processing your check (InfoMart) to inquire about the status or when they expect your screening to be complete. Most companies will inform you if the check is still active or not when you ask about it. Also, some companies like InfoMart provide an online portal where applicants can login and check the status of their reports, request their reports, and receive other applicant assistance when needed. And remember, you have a legal right to review your report once it’s complete.

InfoMart is a leading company that provides background screening and verifications for employers, companies, and organizations all over the United States. The company has been in business for nearly three decades and is a top provider of background screening services. InfoMart provides employment and education background checks, drug screenings, social media screenings, sanctions searches, criminal record checks, post-hire solutions, continuous monitoring, and other related screenings used by employers during hiring. InfoMart obtains criminal records from various public and private databases, contacts educational and professional institutions to verify credentials, and then delivers the information to prospective employers allowing them to make better hiring decisions based on the information provided.

If you find false or inaccurate information in your InfoMart background check results, you should discuss it with InfoMart by filing a dispute via certified mail (see above) and providing supporting documents so the mistake can be corrected. Since InfoMart is in the business of providing information, they are required by law to verify disputed information. If they fail to correct the confirmed errors, you should contact Consumer Attorneys as soon as you discover errors and a consumer lawyer will help you dispute the errors and file a lawsuit against InfoMart! 

Yes, you can sue if InfoMart refuses to remove errors from your background check. It's crucial to consult with a lawyer at Consumer Attorneys who has experience in background check error cases. If the errors are not corrected, Consumer Attorneys can help you dispute them, ensure their removal, and file a lawsuit against InfoMart for violating the law. Consumer Attorneys offer nationwide representation and provide consultations to discuss your case. With over seventy-five years of experience protecting clients' rights, negotiating settlements, and winning lawsuits, we are confident we can achieve a positive outcome for you.

Daniel Cohen is the Founding Partner of Consumer Attorneys
About the author
Daniel Cohen
See more post

Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a wealth of proven legal experience in the US in: collective claims, representing visually impaired people who believe their rights under the Americans with Disabilities Act have been violated in both the physical and digital environments, corporate governance and dispute resolution. Read more

Contact Us
INVESTIGATIVE ENGAGEMENT AGREEMENT

You, (“Client,” “you”), and Consumer Attorneys PLC (“CA” or “we”), located at 8095 N. 85th Way, Scottsdale, AZ 85258 (“CA”) , hereby enter into this limited scope retainer agreement whereby you agree to grant CA the exclusive authority to investigate your potential consumer law claim(s), including but not limited to potential violations of the Fair Credit Reporting Act (“FCRA”), Fair Debt Collection Practices Act (“FDCPA”), Equal Credit Opportunity Act (“ECOA”), Electronic Funds Transfer Act “EFTA”), Fair Credit Billing Act (“FCPA”), and/or the Telephone Consumer Protection Act (TCPA”) (collectively referenced as “consumer protection statutes”). 1Please read carefully before signing:

Authorization

You authorize CA to investigate your potential consumer law claim(s) under state and federal consumer protection statutes. You authorize CA to contact third parties on your behalf for the limited purpose of investigating your potential consumer law claims. “Third parties” include but are not limited to consumer reporting agencies, creditors, lenders, debt collectors, rental agencies, employers, courts, and law enforcement agencies.

CA’s Exclusive Investigative Period

CA agrees to investigate your potential consumer law claims in good faith. By signing this agreement, you agree to give CA the exclusive right to investigate your potential consumer law claim(s) for the next 180 days (“Exclusive Investigative Period”). For the duration of the Exclusive Investigative Period, you agree that you will not communicate with any other law firm or legal representative about your potential consumer law claim(s). You agree to forgo any previously scheduled consultation or case review until CA’s Exclusive Investigative Period concludes.

Termination of Exclusive Investigation Period

CA agrees that the Exclusive Investigative Period may not extend beyond 180 days without your prior written consent.

At any time between the date of this agreement and the expiration of CA’s Exclusive Investigative Period, CA may inform you of the outcome of its investigation. If CA’s investigation reveals that you have an actional consumer law claim, CA may ask you to sign a formal retainer agreement. If CA’s investigation does not reveal an actionable consumer law claim, you will receive an e-mail that states CA will not represent you in any further pursuit of your potential claim(s).

The relationship between you and CA automatically terminates at 5pm on the 180th day of the Exclusive Investigative Period or your receipt of CA’s written notice to decline representation, whichever comes sooner. At the conclusion of the Exclusive Investigative Period or upon receipt of CA’s written declination of representation, you are permitted to seek alternative legal counsel without penalty.

Nothing in this agreement should be construed as a promise or guarantee that CA will represent you in a consumer lawsuit at any point in time. CA reserves the right to decline to represent you for any reason permitted by relevant laws and ethical rules.

Your Involvement and Promises to us

You agree to meaningfully participate and cooperate in CA’s investigation of your potential consumer law claim(s). You agree to immediately inform CA if your mailing address, e-mail address, or phone number changes at any point during the Exclusive Investigative Period.
You agree to provide all relevant information, communications, documents, materials, and all other similar instruments to CA and its representatives during the Exclusive Investigative Period. You understand that your failure to provide all relevant information, communications, documents, and materials to CA during the Exclusive Investigative Period may hinder, delay or otherwise frustrate CA’s investigation of your potential consumer law claim(s).

You agree, under penalty of perjury, to provide complete, accurate, and truthful information to CA. All documents and communications, oral or written, past or future, provided to CA during the Exclusive Investigative Period and anytime thereafter are presumed by CA to be true, complete, and accurate.

Fees and Costs Incurred During Exclusive Investigative Period

CA agrees that you will not incur any out-of-pocket fees or costs during CA’s Exclusive Investigative Period. However, if CA agrees to represent you in a consumer lawsuit, CA may recover the fees and costs incurred during the Exclusive Investigative Period from the Defendant pursuant to a future settlement or judgment.

You agree that CA has a right to place a lien on any future monetary recovery obtained by client related to the claims identified during CA’s Exclusive Investigative Period or as a result of CA’s investigative efforts. If you refuse to cooperate with CA in the formal pursuit of the consumer law claim(s) it identifies during or after the Exclusive Investigative Period, you agree that CA has the right to recover the fees and costs it incurred while investigating your potential consumer law claim(s).

Authorization to Use Your Electronic Signature

CA will send you any and all documents that require your signature. You authorize CA to affix your electronic signature to requests, disclosures, or other forms that CA deems reasonably necessary to the investigation of your potential consumer law claim(s) upon receipt of your approval or after the 7th day after the document was sent to you, whichever comes first. Your electronic signature will be used on any and all other subsequent documents that will need signature, affirmation, acknowledgment, or any other forms of authentication in reference to this matter under the above referenced procedure.

1You also agree to give CA the exclusive authority to investigate potential violations of state-specific consumer protection statutes.

All Rights Reserved. Without Prejudice. CONSUMER ATTORNEYS

FORM # INV2024CA119

I have read and agree to the Privacy Policy, Investigative Retainer
Supported file formats:

Attorney Advertising, Prior Results Do Not Guarantee A Similar Outcome. This website is for informational purposes only and does not contain legal advice. Results may vary depending on your particular facts and legal circumstances.

© 2024 Consumer Attorneys PLC. All Rights Reserved.