How Long Does a UPS Background Check Take?

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26 Jul, 2024
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man looking at his watches waiting for his UPS background check

What You Need to Know about the UPS Background Check Process and How Errors Can Affect Your Employment & Your Life!

Check out our article about UPS Background checks. Learn how long they can take, what happens if you find errors, and how to dispute them. Contact background check attorneys with experience winning lawsuits against background check companies for help with inaccurate reporting!

A UPS background check can take anywhere from 24-48 hours but may take up to a week or more depending on the type of background check that was requested. Additionally, if there are holidays or if your prospective landlord or employer takes several days to review the results, there will be a longer wait time for you. If you believe there are excessive delays or you find any false information contained in your report, you should be proactive and contact a consumer rights attorney to have your questions answered and concerns addressed.     

What Happens During UPS Background Checks?

Typically, part of the hiring process at UPS involves having your background screened. Before employing you, UPS has to make sure you are someone who will uphold their code of conduct and also treat their customers and packages with care. The process may vary depending on what position you are applying for. For instance, if you are applying for a warehouse worker position versus a driver position, the process for being hired can vary. UPS is transparent about its application and onboarding process.

If you apply to work for UPS, you will likely have to submit to a background check. During this process, UPS will use a background screening company to run a single or several screenings on candidates (depending on the position), which can include: 

  • Criminal history check
  • Driving records (for drivers and in accordance with the Department of Transportation)
  • Drug screening (may vary depending on the position)
  • Employment verification
  • Reference checks

UPS does not have a comprehensive list of the background checks required for each position online, but you do have the right to know which tests will be conducted beforehand, and you MUST give your consent for background screenings. 

What to Do if You Find UPS Background Check Errors  

If you find UPS background check errors, be sure to take action immediately by:

  1. Getting a copy of the entire background report
  2. Contacting a background check error lawyer
  3. Reaching out to the background check company and employer
  4. Filing a complaint with the Federal Trade Commission (FTC) 
  5. Disputing the errors (via certified mail)
  6. Consistently monitoring your complaint status
  7. Filing a lawsuit when necessary

Generally, if you find errors in background check, you can sue a background check company for reporting inaccurate information that caused you harm. This is one of the rights afforded to you under the Fair Credit Reporting Act (FCRA). 

Frequently Asked Questions

Yes. According to First Advantage’s website First Advantage and UPS have forged a relationship in which First Advantage has what is called a contractor relationship with UPS. This means First Advantage will provide background screening services to UPS for select job positions for applicants being considered for employment. Even though UPS uses First Advantage, the company may still use other companies for certain background screening services, especially if the contractor relationship with First Advantage is not an exclusive one. Policies and procedures often change at companies, including the companies they choose to do business with, like contractors. 

Usually, UPS will reach out to you with the report when it is complete. If you haven’t heard from UPS in a couple of days it could be due to internal delays at the company, a holiday, or something else. If you are provided with login credentials to the background check company’s portal, you should be able to log in and check the status of your report. If you believe the background screening is taking unusually long, you are not getting answers from UPS or the background check company, or if you find errors contained in your report, reach out to the lawyers at Consumer Attorneys for assistance.

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Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a we... Read more

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