Orange Tree Background Check Errors
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How to Fix Errors in Your Orange Tree Background Check: A Comprehensive Guide
Have you found errors in your Orange Tree background check? Learn who to contact, how to dispute inaccuracies, and your rights under the Fair Credit Reporting Act. This comprehensive guide covers everything you need to know to correct errors and protect your opportunities for employment and housing.
If you’ve recently discovered issues with a background check conducted by Orange Tree, you may have questions and concerns about how to address them. This guide will help you understand who to contact for support, how Orange Tree conducts its checks, and what your rights are if you find inaccuracies.
About Orange Tree
Orange Tree is a background screening company that is a division of Accurate, its large parent company. Orange Tree has been in business over three decades and provides a variety of background check services to customers.
What does an Orange Tree background check look for? Great question! Some of Orange Tree’s offerings include criminal record checks, credit reports, drug testing, adjudication, adverse action, international screenings, and more. These services are designed to assist employers and property owners in making informed decisions when hiring or leasing candidates.
How Does Orange Tree Conduct Background Checks?
Orange Tree employs a systematic approach to background screening similar to other background check companies by gathering data about an applicant’s past such as employment, education, criminal history, and credit records. Orange Tree prides itself on “fast turnaround times,” and customized white glove options for companies. Even with its impressive resume and tenure, Orange Tree still makes mistakes and when it does, you should contact a background check attorney for assistance ASAP.
How Long Does a Background Check from Orange Tree Take?
How long does an Orange Tree background check take? The time required for a background check from Orange Tree can vary based on several factors, including the type of information needed and the speed of processing. On average, background reports are completed within 1-5 business days. However, checks that involve more services and data retrieval can take longer. Orange Tree gathers information from various databases, court records, and verification services to compile background reports.
What Information Does Orange Tree Provide in Their Background Checks?
Orange Tree offers different types of background checks tailored to specific needs. The information included in an Orange Tree background check will depend heavily on the type of check requested and can include everything from credit reports, criminal records, and driving records.
Again, the type of check will determine what information is involved. For example, a driving record check will include validation of an applicant’s driver’s license number along with their driving history, and the state that issued the license. Whereas an Orange Tree drug screening will include a drug test which includes a panel of drugs that an employer would like to test candidates for prior to offering them employment.
Orange Tree Criminal Background Check
The criminal background check conducted by Orange Tree includes searches of county, state, and federal court records. This search aims to identify any current or past felonies, misdemeanors, pending cases, or warrants associated with an individual.
Orange Tree Background Check for Rental Property
For tenant screenings, Orange Tree examines various aspects, including criminal history, creditworthiness, eviction records, and rental payment history. These checks help property owners assess the suitability of potential tenants and mitigate risks associated with leasing.
Orange Tree Background Check for Employment
An Orange Tree employment screening covers essential aspects such as criminal records, credit history, employment verification, educational background, professional licensure, random drug testing (for certain positions), and other relevant screenings. These checks enable employers to make informed hiring decisions and maintain workplace safety.
What Are Consumers’ Rights When Verifying Their Background Check?
Under the Fair Credit Reporting Act (FCRA), consumers have specific rights during an Orange Tree screening. One of those rights includes access to reports. This means consumers can request a copy of their background check report from Orange Tree upon providing proper identification. Additionally, consumers have the right to dispute errors contained in Orange Tree screenings. If consumers believe that information in their report is inaccurate or incomplete, they have the right to dispute it as soon as they find it. Orange Tree is obligated to investigate disputed information and correct any errors promptly.
Which Companies Use Orange Tree for Background Checks?
Orange Tree serves a diverse range of clients, including employers, staffing agencies, property management firms, finance, health care, hospitality, and transportation companies. These companies rely on Orange Tree’s services to receive reliable information necessary for making critical hiring and leasing decisions. By utilizing Orange Tree’s background screening services, these organizations hope to minimize risks associated with negligent hiring or leasing practices.
When using a background screening company, organizations should be aware that there are laws in place that protect consumers against unfair background screening processes.
What Do Companies Use Orange Tree Background Checks For?
Companies use Orange Tree’s background checks for various purposes, including employment screenings, and verifying the background of potential employees to ensure they meet job requirements and maintain workplace safety. Additionally, companies get help from Orange Tree for tenant screenings to assess the suitability of prospective tenants based on their rental history, creditworthiness, and criminal background. Risk mitigation is also part of the reason why companies choose to work with Orange Tree because conducting background checks on candidates helps to prevent potential liabilities by making hiring decisions based on a broad data set before offering a candidate a permanent position.
Can Errors Occur in Background Checks from Orange Tree?
Yes! Orange Tree background check errors happen often!
What Causes Errors in Background Checks?
Errors occur for many reasons, including mixing consumers’ files and data entry mistakes.
Main Types of Errors
Errors occur in background checks conducted by Orange Tree. Common factors contributing to errors include:
| Main Types of Errors | Description |
|---|---|
| Data Entry Mistakes | Incorrect information input during the screening process. |
| Database Inaccuracies | Outdated or poorly maintained databases may contain incorrect or incomplete information. |
| Verification Issues | Failures in verifying information with reliable sources can lead to inaccuracies in background reports. |
| Outdated Information | Using old or obsolete information that does not reflect current circumstances. |
| Mixing Consumers' Files | Confusing one individual's information with another's, leading to mixed records. |
| Reporting Expunged Criminal Files | Including criminal records that have been legally expunged or sealed. |
| Typographical Errors | Simple typos or spelling mistakes that alter important details. |
| Identity Theft | Instances where incorrect data is due to fraudulent use of someone's identity. |
| Inaccurate Employment Records | Mistakes in past employment details such as incorrect job titles or employment dates. |
| Incorrect Address History | Errors in listing previous addresses, which can impact the comprehensiveness of the background check. |
How Often Do Errors Occur in Background Checks from Orange Tree?
The University of Maryland studied background checks and errors. The study proved that more than 50% of the study participants had at least one false-positive error and about 90% of participants had at least one false-negative error.
False negative errors occur when a background check fails to identify negative information, incorrectly indicating a clean record, while false positive errors happen when a background check wrongly flags a person as having negative information they do not actually have.
These errors, although sometimes minor, can potentially impact individuals negatively, affecting their job prospects or housing opportunities.
What are the consequences of having errors in your background check report?
Errors in a background check report can have significant consequences for individuals, including missed opportunities. Inaccurate information can lead to missed job or housing opportunities. Furthermore, errors can lead to legal issues. Being wrongly accused of fraud or criminal activity due to erroneous background information can lead to legal challenges for some applicants. Some applicants even suffer damage to their reputations because of errors. Incorrect criminal records or other misleading information can tarnish an individual's reputation and affect their standing with employers or landlords.
You Can Contact Orange Tree if You Need to Correct an Error in the Background Report
Upon receiving your background check report from Orange Tree, it’s essential to review it thoroughly for accuracy. If you identify any discrepancies or would like to request your Orange Tree background check status, you can contact Orange Tree several ways including via email at [email protected] or phone by calling 1 (888) 222-0667.
If you want to dispute any mistakes found in your background check, we highly suggest doing so via certified mail because it will help preserve your rights that disputing online might require you to waive.
You can dispute mistakes by taking the following steps. Contact Orange Tree and inform the company about any suspicious or incorrect information in your report. They are required by law to investigate and correct any errors within 30 days. You should submit a dispute letter outlining each of the discrepancies. If you have difficulty, be sure to contact Consumer Attorneys right away.
What to Do if You do not Receive Answers to Your Questions on the Background Report
If Orange Tree fails to provide satisfactory answers regarding disputed information, consumers have the right under the FCRA to take further action including filing a lawsuit against the company.
You Can Sue Orange Tree if Your Report Contains Errors
You can sue Orange Tree if your report contains background check errors. Contact consumer law attorneys for assistance with disputes and filing a lawsuit.
Who Can You Contact to Solve the Problem with an Error in the Background Report from Orange Tree
Orange Tree
Initiate contact with Orange Tree to provide correct information and request an investigation into and correction of the inaccuracies.
Consumer Attorneys
Consult with an attorney with FCRA violations experience to explore your legal options.
Consumer Financial Protection Bureau (CFPB)
File a complaint with the CFPB if Orange Tree does not resolve the issue within a reasonable time frame.
FTC
You should consider contacting the Federal Trade Commission for additional guidance and to file a complaint.
Assistance in Disputing Orange Tree Background Report
When disputing background check errors, seeking legal assistance from Consumer Attorneys sooner than later is best! Our firm can provide guidance on drafting dispute letters and navigating the resolution process with Orange Tree. We will also keep detailed records of all communication with Orange Tree and other relevant parties involved in the dispute.
Lawsuits against Orange Tree
“Boisterous, Noisy & Obscene” Case
Our client’s prospective employer received false information from Orange Tree, stating our client was convicted of misdemeanor property damage and disorderly conduct, including boisterous and obscene behavior, and charged with two felonies (burglary and terroristic threats).
Our client had no criminal record. Due to this false report, his job application was denied. We helped our client prove that Orange Tree's inaccurate reporting violated the FCRA, securing a settlement and holding the company accountable.
“Twin Records” Case
Orange Tree, a consumer reporting agency, falsely reported our client to her prospective employer as having a felony for firearm possession and a misdemeanor for an altered ID. In reality, she had no such convictions. This led to her job application being rejected.
We helped her prove that the records actually belonged to her twin brother, distinguishable by name, gender, and social security number. Orange Tree’s failure to verify the information violated federal law. Our client secured a settlement from the company.
“Child Exploitation” Case
Orange Tree falsely reported to our client's prospective employer that she had a felony conviction for an "indecent act with a child custodian." Our client had never been charged with any felony, let alone a child sexual exploitation-related crime. This false report caused her job offer to be revoked, leading to distress, humiliation, and embarrassment.
Orange Tree violated the FCRA by failing to follow reasonable procedures to ensure accuracy. We helped our client hold the company accountable and secured a large settlement for her.
Frequently Asked Questions
Typically, Orange Tree background checks are conducted following industry-standard procedures to ensure the safety and security of information. They adhere to privacy laws and regulations, safeguarding users’ privacy rights throughout the screening process. Orange Tree employs secure data handling and storage practices, which include encryption and access controls, to protect sensitive information from unauthorized access. It’s essential for consumers to review their reports carefully for mistakes after receiving results. The Fair Credit Reporting Act (FCRA) ensures that individuals have the right to dispute and correct any inaccuracies found in their reports. It's critical to dispute errors soon after discovery because there are important time delays that must be followed.
Orange Tree background checks typically include various components. Orange Tree screenings check for identity verification, educational background verification, employment history, and criminal records. Additionally, depending on the job or specific requirements, they might also include credit checks, motor vehicle records, professional license verifications, and reference checks. Each of these elements helps employers ensure they are making informed hiring decisions, reducing risks associated with negligent hiring, and maintaining workplace safety and integrity. By encompassing a broad spectrum of information, Orange Tree background checks aim to deliver accurate and relevant data to support employers' hiring processes.
Employers typically perform comprehensive or broad employment background checks that include identity verification, educational background checks, employment history verification, and criminal background checks. Depending on the industry and specific job requirements, additional screenings such as credit checks, reference checks, and drug testing may also be conducted. For example, positions in finance or roles that handle sensitive information might require more extensive credit checks, while jobs in transportation might include detailed driving records. The thoroughness of these checks helps employers verify candidates' qualifications and trustworthiness. If you have specific background check questions, be sure to ask your employer directly before agreeing to a background screening.
If you find a mistake in an Orange Tree background screening, it's critical to take immediate action. First, contact Orange Tree directly to report the discrepancy and request an investigation. Under the FCRA, you have the right to dispute inaccurate or incomplete information in your background check. Provide any supporting documentation that can help verify your claim. Orange Tree is required to investigate and correct mistakes promptly. Additionally, inform your employer about the dispute to ensure they are aware of the situation. Finally, you should contact Consumer Attorneys if the background check company does not remove errors or if you need help disputing mistakes.
Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a we... Read more
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