Grocery delivery service Shipt performs employee background checks using Checkr, a background checking company that is well-known to FCRA attorneys like us. Usually it works out OK, but sometimes...
Despite the importance of background checks in the hiring process, background check software systems like Checkr are not without their flaws
How Does Shipt Work?
Shipt is a rapidly growing grocery delivery service that operates in over 260 cities across the United States. The company was founded in 2014 and is based in Birmingham, Alabama. Shipt uses a network of independent contractors, known as "shoppers," to pick up and deliver groceries to customers. Customers can place orders through the Shipt app and have them delivered to their homes within as little as one hour. As the company continues to expand, it has been hiring more and more drivers to keep up with demand.
Safeguarding Your Background with Hireright: Avoiding Problems
Your background is an essential aspect of your employment prospects, and it's crucial to ensure its accuracy. Hireright is a common background check service used by employers, but mistakes can happen. If you want to avoid problems with your Hireright background, it's important to be proactive. Contact our legal firm for expert advice on how to protect your background, verify its accuracy, and address any issues that may arise. Let us help you safeguard your background and ensure fair treatment in your job opportunities.
What is Checkr?
One of the key components of the hiring process to become a Shipt shopper is the background check. The company uses a third-party background check provider called Checkr to screen potential drivers. Checkr is a background check provider that specializes in on-demand employment screening, providing background check services to companies of all sizes and industries.
Is Checkr Safe?
Despite the importance of background checks in the hiring process, background check software systems like Checkr are not without their flaws. There are potential errors that can occur during the background check process that can lead to a violation of the Fair Credit Reporting Act (FCRA). The FCRA is a federal law that regulates the use of consumer credit information and applies to background check companies like Checkr.
Some of the potential errors that can occur during a background check include:
- Inaccurate information: Background check companies rely on a variety of sources to gather information, and sometimes the information they receive is incorrect. This can lead to errors in the background check report, such as a criminal record being attributed to the wrong person.
- Outdated information: Background check companies may also rely on information that is no longer accurate. For example, a criminal record that has been sealed or expunged may still appear on a background check report.
- Incomplete information: Background check companies may not have access to all of the information that is relevant to a particular background check. This can lead to incomplete or missing information on the background check report.
- Failure to follow proper procedures: Background check companies are required to follow certain procedures, such as providing a copy of the background check report to the individual being checked. If a background check company fails to follow these procedures, it may be in violation of the FCRA.
How to Dispute A Background Check
If you believe that you have been the victim of an error or violation of the FCRA by Checkr, there are steps you can take to dispute the errors.
- Review your background check report: If you have received a copy of your background check report, review it carefully to identify any errors or inaccuracies.
- Contact Checkr: If you have identified errors or inaccuracies on your background check report, contact Checkr and inform them of the errors. They may be able to correct the errors or provide an explanation for them.
- File a complaint with the FTC: You may file a complaint with the Federal Trade Commission (FTC) if you believe that Checkr has violated the FCRA.
- Call Consumer Attorneys: Our attorneys are experienced in disputing FCRA violations and can help you navigate the dispute process and seek compensation.