Background Check Issues: How to Appeal Gopuff Driver Account Deactivation

  • Blog
  • Background Check Issues: How to Appeal Gopuff Driver Account Deactivation
Contact Us
1
2
3
5 Aug, 2024
3 min
1019
delivery man trying to reactivate his gopuff account standing neat bicycle

Background checks are crucial for Gopuff. But errors in those checks can get you deactivated. We can help!

Gopuff needs to ensure its drivers are safe and reliable. So it engages a background check company called Checkr to run background checks. Checkr’s background check reports are not always accurate. If you have been deactivated by Gopuff, let us know. We know Checkr, and we know how to hold it accountable for errors in its background checks.

Deactivation of your Gopuff account can happen for many reasons, but frequently Gopuff deactivation results from a background check issue. Gopuff needs to ensure its drivers are safe and reliable, so it engages a background check company called Checkr to run background checks. Unfortunately, Checkr’s background check reports are not always accurate, and this is where problems arise. We provide an overview of what to if you get hit by a wrongful deactivation from Gopuff due to faulty, bad, erroneous, inaccurate, or unreportable information in a background check report like:

  • Mistaken identity
  • Incorrect criminal records
  • Old convictions that should no longer be reported
  • Minor violations are misreported as more serious offenses

Most people would be shocked to learn how frequently this happens. In fact, when you say, “Gopuff deactivated my account,” know with certainty that you are not alone. If you have been deactivated by Gopuff due to a background check report that you know is inaccurate, let us know. We know Checkr, and we know how to hold it accountable for errors in its background checks.

As consumer protection attorneys, we understand how frustrating, confusing, and life-changing this loss of opportunity can be. Our main practice area is consumer reporting problems and helping people fix background checks. We have represented thousands of people with employment background check problems and have seen the devastating effects it can have on a person’s family, mental health, reputation, emotional well-being, and overall financial situation. Especially if the GoPuff background check report has an error or inaccuracy in it.

Common Background Check Issues That Lead to Deactivation

There are several reasons why Gopuff might deactivate an account. The most common is related to the findings of an employment background check. Gopuff will run a background check when a driver starts driving for them and periodically during that driver’s tenure.

Gopuff uses a third-party company called Checkr to run its background checks. If the background check uncovers issues such as a criminal record, a history of traffic violations, or other red flags, Gopuff may deactivate your account.

How to Dispute the Deactivation

Consumer Attorneys may be able to help you. We’ll explain how to dispute bad information, recover from your financial and emotional losses, and potentially reactivate your Gopuff driver account. The talented legal team at Consumer Attorneys helps people who have been deactivated by Gopuff background check mistakes fix them. We can:

  • Identify the problem. Understanding the nature of a background check errors isn’t always straightforward. But we’ve seen and heard it all in the world of Gopuff background check problems and know how and why bad data gets reported. We’ll review everything in detail and to help pin-point the type of error and build a strategy to correct it.
  • Gather evidence. We know what what evidence does best to support your efforts to dispute and correct bad Gopuff background check errors.
  • File a dispute. Building a successful Gopuff background mistake dispute is frequently challenging because there are things you can do that inadvertently waive your legal rights and give more power to the background check company to keep doing wrong by you. We know how to navigate this process with ease.
  • Enforce your rights. It is a common occurrence for a background check company to “investigate” disputed information by simply checking its own internal database and confirming that the disputed information is in its database, so it must be correct. This self-confirming loop is nightmare roadblock that keeps consumer trapped, but we know what the law says about the legal obligations for investigating, responding to, and correcting these errors, and we enforce your rights.
  • File a lawsuit. If a lawsuit is the best option, we can bring one on your behalf. Our experienced team manages the entire process from filing through resolution.
  • Get you compensation. The law gives you the right to seek compensation in certain cases. We know whether your situation entitles you to seek money for the missed opportunities and financial and emotional stress.

And the best part of all is that the law makes the background check company pay for your legal costs and fees if you have to sue to correct Gopuff background check mistakes! You pay nothing out-of-pocket because we only get paid when we settle or win.

Contact Consumer Attorneys for Background Check Help

Our main practice area is consumer reporting problems, which includes being deactivated due to wrong information in a Gopuff background check report. If your Gopuff account has been deactivated due to issues with your BACKGROUND CHECK, email us at [email protected]. Visit our website and talk with a representative online or fill out a contact form.

Frequently Asked Questions

The first step in getting your Gopuff account reactivated is identifying why it’s been deactivated. If your Gopuff account has been deactivated due to a background check issue, the first step is to review your background check report, usually conducted by a company called Checkr, and ensure its accuracy. If it’s not accurate, contact Consumer Attorneys and we will help you with all the next steps, which could include disputing the background check with Checkr and then reapplying with Gopuff.

Yes, you can reapply for Gopuff if you get deactivated. Whether or not they rehire you depends on what caused them to deactivate you in the first place. If they deactivated your account or laid you off because of a background check report issue, you should check your report before reapplying. The attorneys at Consumer Attorneys can help you request your background check report, review it, and identify your next steps. In some instances, when companies like Checkr don’t treat people as they should, the next steps could include legal action to get you the error corrections and compensation you deserve. 

imageDaniel Cohen is the Founding Partner of Consumer Attorneys
About the lawyer
Daniel Cohen
See more post

Daniel Cohen is the Founder of Consumer Attorneys. Daniel manages the firm’s branding, marketing, client intake and business development efforts. Since 2017, he is a member of the National Association of Consumer Advocates and the National Consumer Law Center. Mr. Cohen is a nationally-recognized practitioner of consumer protection law. He has a we... Read more

Contact Us
INVESTIGATIVE ENGAGEMENT AGREEMENT

You, (“Client,” “you”), and Consumer Attorneys PLLC (“CA” or “we”), located at 72-47 139th street Flushing, NY 11367 (“CA”) , hereby enter into this limited scope retainer agreement whereby you agree to grant CA the exclusive authority to investigate your potential consumer law claim(s), including but not limited to potential violations of the Fair Credit Reporting Act (“FCRA”), Fair Debt Collection Practices Act (“FDCPA”), Equal Credit Opportunity Act (“ECOA”), Electronic Funds Transfer Act “EFTA”), Fair Credit Billing Act (“FCPA”), and/or the Telephone Consumer Protection Act (TCPA”) (collectively referenced as “consumer protection statutes”). 1Please read carefully before signing:

Authorization

You authorize CA to investigate your potential consumer law claim(s) under state and federal consumer protection statutes. You authorize CA to contact third parties on your behalf for the limited purpose of investigating your potential consumer law claims. “Third parties” include but are not limited to consumer reporting agencies, creditors, lenders, debt collectors, rental agencies, employers, courts, and law enforcement agencies.

CA’s Exclusive Investigative Period

CA agrees to investigate your potential consumer law claims in good faith. By signing this agreement, you agree to give CA the exclusive right to investigate your potential consumer law claim(s) for the next 180 days (“Exclusive Investigative Period”). For the duration of the Exclusive Investigative Period, you agree that you will not communicate with any other law firm or legal representative about your potential consumer law claim(s). You agree to forgo any previously scheduled consultation or case review until CA’s Exclusive Investigative Period concludes.

Termination of Exclusive Investigation Period

CA agrees that the Exclusive Investigative Period may not extend beyond 180 days without your prior written consent.

At any time between the date of this agreement and the expiration of CA’s Exclusive Investigative Period, CA may inform you of the outcome of its investigation. If CA’s investigation reveals that you have an actional consumer law claim, CA may ask you to sign a formal retainer agreement. If CA’s investigation does not reveal an actionable consumer law claim, you will receive an e-mail that states CA will not represent you in any further pursuit of your potential claim(s).

The relationship between you and CA automatically terminates at 5pm on the 180th day of the Exclusive Investigative Period or your receipt of CA’s written notice to decline representation, whichever comes sooner. At the conclusion of the Exclusive Investigative Period or upon receipt of CA’s written declination of representation, you are permitted to seek alternative legal counsel without penalty.

Nothing in this agreement should be construed as a promise or guarantee that CA will represent you in a consumer lawsuit at any point in time. CA reserves the right to decline to represent you for any reason permitted by relevant laws and ethical rules.

Your Involvement and Promises to us

You agree to meaningfully participate and cooperate in CA’s investigation of your potential consumer law claim(s). You agree to immediately inform CA if your mailing address, e-mail address, or phone number changes at any point during the Exclusive Investigative Period.
You agree to provide all relevant information, communications, documents, materials, and all other similar instruments to CA and its representatives during the Exclusive Investigative Period. You understand that your failure to provide all relevant information, communications, documents, and materials to CA during the Exclusive Investigative Period may hinder, delay or otherwise frustrate CA’s investigation of your potential consumer law claim(s).

You agree, under penalty of perjury, to provide complete, accurate, and truthful information to CA. All documents and communications, oral or written, past or future, provided to CA during the Exclusive Investigative Period and anytime thereafter are presumed by CA to be true, complete, and accurate.

Fees and Costs Incurred During Exclusive Investigative Period

CA agrees that you will not incur any out-of-pocket fees or costs during CA’s Exclusive Investigative Period. However, if CA agrees to represent you in a consumer lawsuit, CA may recover the fees and costs incurred during the Exclusive Investigative Period from the Defendant pursuant to a future settlement or judgment.

You agree that CA has a right to place a lien on any future monetary recovery obtained by client related to the claims identified during CA’s Exclusive Investigative Period or as a result of CA’s investigative efforts. If you refuse to cooperate with CA in the formal pursuit of the consumer law claim(s) it identifies during or after the Exclusive Investigative Period, you agree that CA has the right to recover the fees and costs it incurred while investigating your potential consumer law claim(s).

Authorization to Use Your Electronic Signature

CA will send you any and all documents that require your signature. You authorize CA to affix your electronic signature to requests, disclosures, or other forms that CA deems reasonably necessary to the investigation of your potential consumer law claim(s) upon receipt of your approval or after the 7th day after the document was sent to you, whichever comes first. Your electronic signature will be used on any and all other subsequent documents that will need signature, affirmation, acknowledgment, or any other forms of authentication in reference to this matter under the above referenced procedure.

1You also agree to give CA the exclusive authority to investigate potential violations of state-specific consumer protection statutes.

All Rights Reserved. Without Prejudice. CONSUMER ATTORNEYS

FORM # INV2024CA119

I have read and agree to the Privacy Policy, Investigative Retainer
Supported file formats:
Free Case Review
Zero Costs and Fees to You.
You pay nothing. The law makes them pay.
Get started
Contact Us
Head Office NY
68-29 Main Street, Flushing NY 11367
Our social media
Our rating services
TrustpilotBetter Business BureauGoogle Business