Cómo detener los mensajes spam

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29 Jul, 2024
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cómo detener el spam de texto

¿Por qué recibo mensajes de texto no deseados?

Desafortunadamente, millones de consumidores reciben diariamente mensajes de texto o fax no deseados que interrumpen su vida diaria. Estos mensajes de "texto spam" y de "fax no deseados" son utilizados por las empresas para tratar de vender sus servicios, anunciar su negocio o recopilar información personal para su propio uso. Más que simples molestias, estos mensajes de texto y fax no deseados pueden conducir al robo de información personal confidencial, causando así estragos en la vida personal y financiera del consumidor. Uno de los últimos métodos de envío de spam se llama "Smishing", derivado de "SMS phishing". Estos son mensajes de texto que solicitan información confidencial (como los datos de acceso del consumidor a una cuenta bancaria, información relacionada con la tarjeta de crédito o número de seguro social) que los estafadores luego roban y utilizan para su propio beneficio ilegal.

La Ley de Protección al Consumidor de Telecomunicaciones

Afortunadamente, la Ley de Protección al Consumidor de Telecomunicaciones (TCPA, por sus siglas en inglés) es una ley federal que fue promulgada para proteger contra las comunicaciones que acosan o perjudican a los consumidores que utilizan equipos telefónicos, que incluyen mensajes de texto y de fax.

Si un mensaje de texto o de fax viola la TCPA, los spammers pueden pagar una multa al consumidor que oscila entre $ 500 y $ 1,500 por cada infracción.

¿Qué debe hacer si recibe un mensaje de texto spam o un fax no deseado?

Hay varias medidas que debe tomar en caso de que reciba un mensaje de texto o un fax no deseado.

Primero, asegúrese de guardar un registro del texto spam o del fax no deseado, que servirá como evidencia de que los spammers se han puesto en contacto con usted violando la TCPA. Para asegurar la evidencia, se recomienda que se envíe por correo electrónico una captura de pantalla del texto spam o una copia del fax no deseado.

En segundo lugar, recopile toda la información que pueda sobre la empresa o la parte que le envió el mensaje de texto spam o el fax no deseado (el nombre, el número de teléfono o cualquier otra información de identificación). Cuanta más información tenga sobre el remitente, más fácil será identificar al demandado en caso de que presente una demanda para proteger sus derechos.

¿Cómo puede ayudarle Consumer Attorneys?

Si ha recibido un mensaje de texto spam o un mensaje de fax no deseado, los abogados de Consumer Attorneys pueden ayudarle a poner fin a estas molestias e incluso pueden ayudarlo a recibir una compensación monetaria. Envíenos una copia del texto spam o del fax no deseado por correo electrónico a [email protected] y permítanos ayudarle a determinar la mejor manera de proceder para proteger sus derechos, sin costo alguno. ¡Deje que los abogados de Consumer Attorneys defiendan sus derechos!

imageDaniel Cohen es el Socio Fundador de Consumer Attorneys
SOBRE EL ABOGADOS
Daniel Cohen
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Daniel Cohen es el fundador de Consumer Attorneys. Daniel gestiona los esfuerzos de branding, marketing, captación de clientes y desarrollo de negocio de la firma. Desde 2017 es miembro de la Asociación Nacional de Defensores del Consumidor y del Centro Nacional de Derecho del Consumidor. Es reconocido nacionalmente en la protección de los consumid... Leer más

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INVESTIGATIVE ENGAGEMENT AGREEMENT

You, (“Client,” “you”), and Consumer Attorneys PLLC (“CA” or “we”), located at 72-47 139th street Flushing, NY 11367 (“CA”) , hereby enter into this limited scope retainer agreement whereby you agree to grant CA the exclusive authority to investigate your potential consumer law claim(s), including but not limited to potential violations of the Fair Credit Reporting Act (“FCRA”), Fair Debt Collection Practices Act (“FDCPA”), Equal Credit Opportunity Act (“ECOA”), Electronic Funds Transfer Act “EFTA”), Fair Credit Billing Act (“FCPA”), and/or the Telephone Consumer Protection Act (TCPA”) (collectively referenced as “consumer protection statutes”). 1Please read carefully before signing:

Authorization

You authorize CA to investigate your potential consumer law claim(s) under state and federal consumer protection statutes. You authorize CA to contact third parties on your behalf for the limited purpose of investigating your potential consumer law claims. “Third parties” include but are not limited to consumer reporting agencies, creditors, lenders, debt collectors, rental agencies, employers, courts, and law enforcement agencies.

CA’s Exclusive Investigative Period

CA agrees to investigate your potential consumer law claims in good faith. By signing this agreement, you agree to give CA the exclusive right to investigate your potential consumer law claim(s) for the next 180 days (“Exclusive Investigative Period”). For the duration of the Exclusive Investigative Period, you agree that you will not communicate with any other law firm or legal representative about your potential consumer law claim(s). You agree to forgo any previously scheduled consultation or case review until CA’s Exclusive Investigative Period concludes.

Termination of Exclusive Investigation Period

CA agrees that the Exclusive Investigative Period may not extend beyond 180 days without your prior written consent.

At any time between the date of this agreement and the expiration of CA’s Exclusive Investigative Period, CA may inform you of the outcome of its investigation. If CA’s investigation reveals that you have an actional consumer law claim, CA may ask you to sign a formal retainer agreement. If CA’s investigation does not reveal an actionable consumer law claim, you will receive an e-mail that states CA will not represent you in any further pursuit of your potential claim(s).

The relationship between you and CA automatically terminates at 5pm on the 180th day of the Exclusive Investigative Period or your receipt of CA’s written notice to decline representation, whichever comes sooner. At the conclusion of the Exclusive Investigative Period or upon receipt of CA’s written declination of representation, you are permitted to seek alternative legal counsel without penalty.

Nothing in this agreement should be construed as a promise or guarantee that CA will represent you in a consumer lawsuit at any point in time. CA reserves the right to decline to represent you for any reason permitted by relevant laws and ethical rules.

Your Involvement and Promises to us

You agree to meaningfully participate and cooperate in CA’s investigation of your potential consumer law claim(s). You agree to immediately inform CA if your mailing address, e-mail address, or phone number changes at any point during the Exclusive Investigative Period.
You agree to provide all relevant information, communications, documents, materials, and all other similar instruments to CA and its representatives during the Exclusive Investigative Period. You understand that your failure to provide all relevant information, communications, documents, and materials to CA during the Exclusive Investigative Period may hinder, delay or otherwise frustrate CA’s investigation of your potential consumer law claim(s).

You agree, under penalty of perjury, to provide complete, accurate, and truthful information to CA. All documents and communications, oral or written, past or future, provided to CA during the Exclusive Investigative Period and anytime thereafter are presumed by CA to be true, complete, and accurate.

Fees and Costs Incurred During Exclusive Investigative Period

CA agrees that you will not incur any out-of-pocket fees or costs during CA’s Exclusive Investigative Period. However, if CA agrees to represent you in a consumer lawsuit, CA may recover the fees and costs incurred during the Exclusive Investigative Period from the Defendant pursuant to a future settlement or judgment.

You agree that CA has a right to place a lien on any future monetary recovery obtained by client related to the claims identified during CA’s Exclusive Investigative Period or as a result of CA’s investigative efforts. If you refuse to cooperate with CA in the formal pursuit of the consumer law claim(s) it identifies during or after the Exclusive Investigative Period, you agree that CA has the right to recover the fees and costs it incurred while investigating your potential consumer law claim(s).

Authorization to Use Your Electronic Signature

CA will send you any and all documents that require your signature. You authorize CA to affix your electronic signature to requests, disclosures, or other forms that CA deems reasonably necessary to the investigation of your potential consumer law claim(s) upon receipt of your approval or after the 7th day after the document was sent to you, whichever comes first. Your electronic signature will be used on any and all other subsequent documents that will need signature, affirmation, acknowledgment, or any other forms of authentication in reference to this matter under the above referenced procedure.

1You also agree to give CA the exclusive authority to investigate potential violations of state-specific consumer protection statutes.

All Rights Reserved. Without Prejudice. CONSUMER ATTORNEYS

FORM # INV2024CA119

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